Trusted by local businesses and public bodies too, from a south-coast Mercedes-Benz dealer to the Environment Agency’s fish-monitoring link on the River Avon. Read our story
How we help
Fix it
Remote fixes from £20 · no subscription
“You can tell they are honest people who know exactly what they are doing. My laptop now works like a dream. They went above and beyond.”
Look after it
£18.25 a month per computer
“A friendly team, there to help when needed. Nice to know that our laptops are being regularly checked for updates and kept virus free. Worth the monthly fee.”
Replace it
Refurbished Dells from £510
“The guys at 365 listened to my actual needs and tweaked a desktop to the specs I required. It’s a quality Dell machine, with good software included. They installed it and sorted out all the data transfer too.”
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Monthly plans
Every plan includes a full computer service every six weeks, and a friendly techie on the phone when you need one.
For your home
£18.25per computer, per month
For your business
FROM£24.38per computer, per month
Free, no sign-up
Local, and we come to you
Good questions
Anything else? Ring 01202 775566 or text 07520 615332. We’re happy to talk it through.
Most remote sessions start within minutes during opening hours (Mon–Fri, 9am–5pm). Subscribers always jump the queue, and we cover on-site visits across Bournemouth, Poole and the rest of Dorset.
We support Windows computers and laptops, Android phones and tablets, printers, routers, smart-home devices and most consumer electronics. Please note we don’t currently offer remote support for Apple Macs, iPhones or iPads.
Completely. Sessions run over Splashtop SOS — an encrypted, industry-standard remote support tool. You watch everything happen on your screen in real time, and access automatically ends the moment the session is over. You’re always in control.
No. We always phone first to say we’re ready and to check you are too. A session can only start when you click our secure link or read us a one-time code. For on-site visits we also call ahead with an estimated arrival time. We never connect out of the blue — if anyone contacts you unexpectedly demanding remote access, that’s a scam.
We’ll always tell you straight — if a repair isn’t worth doing, we’ll say so before you spend any more. And our monthly plans are cancel-anytime with no lock-in, so you’re never paying for support you’re not happy with.
Absolutely. Business plans include Microsoft 365 management, network security, verified backups and on-site support across Dorset — with Dell hardware supply and IT strategy & planning when you’re ready to grow. Talk to us about a plan that fits.
Everything else we do
Tell us what’s going on and we’ll tell you straight what it needs, and what it costs, before we touch a thing.
Accessibility
