fbpx

Premium IT Support for Home and Business: Exceptional Peace of Mind

About Us

We are a top IT support company with 25+ years experience. Our family-run business provides comprehensive IT solutions to ensure smooth business operations. Our highly qualified team uses the latest tools to deliver personalized services to meet each client’s specific needs. We take pride in exceptional customer service and building long-term relationships.

Computer Support

Computer support refers to the assistance provided to users to help them with computer-related issues. This can include technical assistance, troubleshooting, and problem-solving for hardware, software, and network-related issues. Computer support can be provided through various channels such as phone, email, live chat, remote access, or in-person visits.

Computer support can be provided by a variety of professionals such as IT support technicians, computer repair technicians, or customer service representatives. They may work for a company’s internal IT department, a third-party vendor, or provide freelance services. The type and level of computer support offered can vary depending on the specific needs of the user or organization.

Some of the common issues that computer support may address include:

  • Virus and malware removal
  • OS installation and setup
  • Network connectivity issues
  • Software installation and configuration
  • Hardware troubleshooting and repair
  • Backup and data recovery
  • Cloud services and Remote Access.

It is important for the computer users to keep their systems updated with the latest security patches and software updates to avoid potential issues.

Computer Servicing

Computer servicing refers to the maintenance and repair of computer hardware and software. This can include tasks such as cleaning and dusting of internal components, replacing worn or broken parts, running software updates and upgrades, and troubleshooting and resolving technical issues. It also includes routine checkup of hardware components like memory, hard drive and processor, to ensure they are working properly. Computer servicing can be performed by a professional technician or by the user themselves, depending on the complexity of the task and the user’s level of technical expertise. It is important to keep computer running in good condition to avoid any potential data loss and improve its performance.

IT Support for older people

IT support for older people can be especially important as they may have less experience or familiarity with technology. IT support can provide assistance with a wide range of tasks such as setting up new devices, troubleshooting technical issues, and providing training on how to use new software or apps.

Some specific areas where IT support can be particularly helpful for older people include:

  • Basic computer skills: Older people may need assistance with basic computer skills such as using a mouse and keyboard, navigating the internet, and using email.
  • Device setup: Older people may need assistance with setting up and configuring new devices such as smartphones, tablets, or laptops.
  • Software training: Older people may need assistance with learning how to use new software or apps, such as video conferencing or social media platforms.
  • Online security: Older people may be more vulnerable to online scams and cyber threats, and may need assistance with understanding how to protect themselves and their personal information.
  • Remote Support: Older people may need assistance with providing remote support for any technical problem they may have.

IT support for older people can be provided by internal IT staff, external IT service providers, or through a combination of both. It can also be provided by non-profit organization that aim to help older people with their technology needs.

In conclusion, IT support can be particularly important for older people as they may have less experience or familiarity with technology. IT support can provide assistance with a wide range of tasks and help older people to take full advantage of the benefits of technology.

IT Support for Businesses

IT support for businesses is essential for maintaining the smooth operation of computer systems and other technology. It can help organizations to minimize downtime, ensure business continuity, and improve productivity.

Some specific areas where IT support can be particularly helpful for businesses include:

  • Troubleshooting and problem-solving: IT support can quickly and efficiently resolve technical issues that may be impacting the operation of computer systems and other technology.
  • Software and hardware maintenance and updates: IT support can ensure that software and hardware are kept up-to-date and running optimally.
  • Training and assistance for new technologies: IT support can provide training and assistance for employees to help them become proficient in the use of new technologies.
  • Data security and protection against cyber threats: IT support can ensure that data and systems are protected against cyber threats and that the business is compliant with data privacy regulations.
  • Data management and backup: IT support can manage and back up important data and files to minimize the risk of data loss.
  • Network and server monitoring: IT support can monitor network infrastructure, servers and devices to ensure they are running smoothly and detect potential issues before they become a problem.
  • Cloud Services: IT support can manage and support cloud services and infrastructure.
  • Business continuity planning: IT support can provide disaster recovery and business continuity planning to ensure that the business can continue to operate in the event of an emergency or disaster.

IT support for businesses can be provided by internal IT staff, external IT service providers, or through a combination of both. It can also be provided through managed IT service providers that offer different plans and prices to fit the needs of the business.

In conclusion, IT support is essential for businesses that rely on technology to conduct their operations. It can help to minimize downtime, ensure business continuity, and improve productivity by providing assistance with troubleshooting and problem-solving, software and hardware maintenance and updates, training and assistance for new technologies, and data security and protection against cyber threats.

IT Support for disabled people

IT support for disabled people can be particularly important as they may have specific needs or requirements related to technology. IT support can provide assistance with a wide range of tasks such as setting up specialized devices and software, troubleshooting technical issues, and providing training on how to use new technology.

Some specific areas where IT support can be particularly helpful for disabled people include:

  • Assistive technology: IT support can assist with setting up and configuring specialized devices and software, such as screen readers, text-to-speech software, and specialized keyboard and mouse devices, to help disabled people access and use technology.
  • Remote support: IT support can provide remote assistance to help disabled people troubleshoot and resolve technical issues.
  • Training and assistance: IT support can provide training and assistance to help disabled people become proficient in using new technology.
  • Accessibility: IT support can ensure that technology is accessible and usable by people with disabilities, by providing support for accessibility features such as larger text or high contrast themes.
  • Cyber security: IT support can help disabled people understand and protect against cyber threats, and to secure their personal information.

IT support for disabled people can be provided by internal IT staff, external IT service providers, or through a combination of both. It can also be provided by non-profit organizations that aim to help disabled people with their technology needs.

In conclusion, IT support can be particularly important for disabled people as they may have specific needs or requirements related to technology. IT support can provide assistance with a wide range of tasks and help disabled people to take full advantage of the benefits of technology.

IT Support for families

IT support for families can be important as technology plays a big role in many aspects of daily life. IT support can provide assistance with a wide range of tasks such as setting up new devices, troubleshooting technical issues, and providing training on how to use new software or apps.

Some specific areas where IT support can be particularly helpful for families include:

  • Basic computer skills: IT support can provide assistance with basic computer skills such as using a mouse and keyboard, navigating the internet, and using email.
  • Device setup: IT support can assist with setting up and configuring new devices such as smartphones, tablets, laptops and smart home devices.
  • Software training: IT support can provide assistance with learning how to use new software or apps, such as video conferencing, social media, online learning platforms or home security apps.
  • Online security: IT support can provide guidance and assistance to help families understand how to protect themselves and their personal information from online scams and cyber threats.
  • Remote support: IT support can provide remote assistance to help families troubleshoot and resolve technical issues.

IT support for families can be provided by internal IT staff, external IT service providers, or through a combination of both. It can also be provided by non-profit organizations that aim to help families with their technology needs.

In conclusion, IT support can be important for families as technology plays a big role in many aspects of daily life. IT support can provide assistance with a wide range of tasks and help families to take full advantage of the benefits of technology, such as staying connected, learning, and protecting their personal information.

IT Support for remote workers

IT support and servicing for remote workers typically involves providing technical assistance and troubleshooting to employees who are working outside of a traditional office setting. This can include providing remote access to company networks and applications, as well as troubleshooting and resolving technical issues that arise while employees are working remotely. Additionally, IT support for remote workers may involve providing training and education on the use of remote access tools and technologies, as well as implementing and maintaining security protocols to protect company data and resources.

What Our Customers Have To Say

365 techies support
365 techies support
Robina Crawford
Read More
One call if things go wrong - sorted a.s.a.p Also friendly and good advice if needed
Just the ticket
Just the ticket
Valerie Hunt
Read More
We have used 365 for many years after being recommended by a friend. Can't imagine what we would do without them! They keep an eye on our computers and service them regularly. Any problems are always quickly sorted.
365 techies support
365 techies support
Alex Simons
Read More
Excellent service. They always get back to you if they cannot take the call straight away. Nothing is too much trouble. They offer assistance with all sorts of hardware, software and security issues.
Excellent and reliable.,
Excellent and reliable.,
David Butcher
Read More
David at 365 knows that I am a user of computers, not a fixer. They have sorted me and my computer out so many times. Now have bought a laptop which Steve built to my specifications. Works great. So pleased with 365,
Thank you 365
Thank you 365
Judith Kent
Read More
Thank you to all at 365 for you help in over 10 years. You are always there at the end of the phone when problems arise. The monthly service is excellent.
Keeping connected
Keeping connected
Roger Eede
Read More
I have been with 365 for many years and would go nowhere else. David and Steve offer a good reliable computer support service. When my p.c. is getting old and out dated they happily supply and fit reasonably priced upgrades.Thank you 365.
365 techies support
365 techies support
Reg Haskell
Read More
My confidence in the use of the computer is increased by the knowledge that I have the support of David and Steve if problems arise. The monthly service package is good value.
Totally Brilliant
Totally Brilliant
Peter Moody
Read More
Been subscribing and relying on David and Steve for several years now and can't imagine surviving without the peace of mind they give. When we have a computer crisis they calmly sort it out and get us going again. Hugely recommend.
Outstanding
Outstanding
Victoria Hardie
Read More
The service I receive is outstanding. Nothing is ever too much trouble and Steve and David are always on standby to sort any issues. This service gives total peace of mind and I couldn't run my business without it. I have complete confidence in their service and could not recommend highly enough. Thank you so much!
Techies are Tops
Techies are Tops
Jane Schwarz
Read More
David and Steve have cared for my laptop for a couple of years now and I have never had care at such a high standard as they provide. I have peace of mind and any problems are dealth with and I am up and running again very quickly. They are the best, I can't recommend them highly enough. Thank you both!
Brilliant service
Brilliant service
Jan Borgen
Read More
365 Techies are absolutely fantastic. They are consistently super efficient, always determined to solve problems and unendingly patient and easy to deal with. I can't recommend them highly enough. They deserve more than 5 stars! Thank you.
An Excellent Service
An Excellent Service
Pete Hunter
Read More
David & Steve have maintained my PC remotely for many years now through their monthly maintenance scheme. It's an amazing service that keeps my PC 100%. Steve rebuilt my bespoke PC a few years ago & even constructed my website & maintains that as well.!
Excellent service
Excellent service
Alison Knight
Read More
David & Steve are brilliant, they have helped me out so many times, without making me feel stupid! as i'm not that savvy with techy stuff, we always have a laugh about that. Can call them anytime with all sorts of daft questions, They are so reliable & genuine, Thankyou!
Consistently reliable and talented
Consistently reliable and talented
Rob Hazell
Read More
Whether it's regular maintenance or an urgent crisis, Steve and David are the best right-hand-men to keep us going with our IT - and needing daily access for work makes it a necessary part of life so everyone needs the comfort of support 365 gives. They are very appreciated.
Fabulous!
Fabulous!
Karen Harding
Read More
Excellent service. My laptop is in very safe hands with Stephen and David. Maintenance, updates & back up is done while i'm at work leaving the computer free in the afternoons and evenings for me to do my thing. Always at the end of the phone with a happy voice to solve my queries. Highly recommend!
Excellent Service
Excellent Service
Andrew Willis
Read More
Steve & David have always got the time to sort out any problems with both my laptop & my wife's. We've been with them now for over 5 years & at no time have they been anything less than brilliant & put our minds at ease whenever we've had any issues. Not sure what we would do without them
Bournemouth & District Broken Window Co.
Bournemouth & District Broken Window Co.
Frederick Woods
Read More
Great service, recent problem sorted out same day as reported, after several hours of online technical screen movements the problem was solved. I cannot wait for the next I need to test the system (David & Steve), I will catch them out one day! Good all round service and value.
Brilliant Service throughout
Brilliant Service throughout
Peter Moody
Read More
Always helpful...Always patient and, more important, always sort the problem out or with the regular maintenance we are always in good condition....
A brilliant service
A brilliant service
Dean Robertson
Read More
I've been using 365 techies for a few yeas now and very happy. Friendly and they offer a great value service and have always been there when I've really needed them. Highly recommended.
Friendly and Professional
Friendly and Professional
John Greatorex
Read More
After many years of help and support, I can thoroughly recommend 365techies. Stephen and David are both friendly and efficient for regular service, ad hoc problems and supply and installation of new products.
Wonderful Support
Wonderful Support
Jane Schwarz
Read More
Thank you Steve and David for taking care of my computer. I am so grateful for the peace of mind that all I have to do is pick up the phone if the laptop is 'playing up' knowing it will be sorted out quickly - and remotely, which is the magical part! Highly recommended.
Always a fast & reliable service
Always a fast & reliable service
Sarah Austin
Read More
I've used the 365 techies support service for years, they never fail me. Yesterday I suggested an upgrade I thought I might need, it was done by today midday, no questions asked, no messing about, just done. Very impressive.
The best tech support on the south coast.
The best tech support on the south coast.
Tim Bate
Read More
You need David and Steve @ 365 in you life if your working with PCs takes the stress out of everything. We have given them some big challenges and they have always come up trumps. Would highly recommend this company. Don't use anyone else!!!
Brilliant Service
Brilliant Service
Alison Knight
Read More
David & Steve are just brilliant, always there to answer any daft questions! Very patient & friendly, highly recommend them, Thankyou!
GREAT Service
GREAT Service
David Butcher
Read More
Just delighted to say that 365techies are brilliant for me. I use computers a lot but have no idea how they work. David and Steve have sorted me out and kept the computer running efficiently for some years now. So pleased and I highly recommend them.
A Big Thank You!
A Big Thank You!
Elmer Cole
Read More
I have found the firm will deal with any computer or Internet problem that can arise, with the expertise that mostly only professionals such as Dave and Steve have. They also can be relied on to keep one safe in this ever-changing world by making sure that one has the very latest update. It takes the worry out of it -- for me at least. A big thank you!!
Very Trustworthy
Very Trustworthy
William Webb
Read More
I've been with 365 Techies for many years and they have looked after my laptop and kept it up to date as well as rectifying any problems that I had. A great thanks to them for all that they have done. Very trustworthy.
Excellent Service
Excellent Service
Terry Cordery
Read More
Whenever you ask Steve to check or correct an item it is completed without any fuss and the system is back functioning perfectly. Many thanks for your excellent service.
Unfailing friendly and reliable support
Unfailing friendly and reliable support
John Holloway
Read More
I have been with 365 techies for many years now and have never been let down. I cannot thank David and Steve enough for attending to my every query and problem with friendly professionalism.
More great service
More great service
Rob Hazell
Read More
Thanks again... another month of my confidence knowing you have serviced our laptops and are there for us in case of worries or problems. Peace of mind.
Excellent Service
Excellent Service
Rosemary Allen
Read More
You know David and Steve will always be at the other end of the phone if you need help. They have kept my PC running smoothly for years and Steve even managed to rescue some photos I thought I'd lost for ever.
Amazing Service
Amazing Service
Robert Thomas Kennard
Read More
David and Steve are always there to sort out any problems we have GREAT SERVICE THANKYOU
Brilliant!
Brilliant!
Alison Knight
Read More
Thankyou for rescuing me once again! Steve collected my lap top, sorted it out in a couple of hours, then returned it, takes the stress out of it all, an excellent service!
First class
First class
Maureen Drake
Read More
365 has been looking after my computer for over 10 years. I find it a great comfort knowing I can call them when problems arise (which they do!). I find them so reassuring when I'm in a panic over something gone wrong. Have never once been let down. 365 is really fabulous.
Service with a phone call away
Service with a phone call away
David & Fred Calvert
Read More
Service is professional and a phone call away. David on the other end of the line is help full and was a grateful help when i was hacked and my files where taken and a non working pc.
365 to the rescue (again)
365 to the rescue (again)
Heather Pitch
Read More
Very many thanks for David and Steve for responding so very quickly to the alarming message I received on my screen just now. There was also an oral message that kept looping with a warning that if I didn't respond within 5 minutes (or shut down my PC) that my computer would be irreparably damaged. Steve was on the case within that 5 minutes and everything is working perfectly again.
Professional Service
Professional Service
Stephanie Smith
Read More
I feel reassured that my PC is in safe hands and have nothing but praise for the service I receive from David and Steve.
Computer Repair
Computer Repair
Andrew Carapiet
Read More
Very good value for money. Fixed my issues completely. Many thanks.
Always an excellent service
Always an excellent service
Valerie Hunt
Read More
We don't know how we would manage our computers without 365 Steve & David. Help is always to hand & problems quickly solved. We have used them for years.
Peace of mind
Peace of mind
Alan Bevis
Read More
It's good to know that our laptops are regularly checked and updated as necessary and are free of viruses. Worth the monthly outlay for peace of mind and to know that help is just a phone call away if needed.
Updates
Updates
Mark Lemon
Read More
365 have been updating my computer for many years on a monthly basis. Never have a thing to worry about. They will sort it. Thank you 365
My experience with 365 Techies LTD
My experience with 365 Techies LTD
Simon Leicester
Read More
Steve and David are a professional team who provide a professional service. I have been doing business with them for around 10 years now and they are always my first port of call if I need help or advice with computing etc. I highly recommend them. Many thanks Steve and David.
VIRUS CHECKS AND UPDATES
VIRUS CHECKS AND UPDATES
Martyn Davies
Read More
I have been using 365 for several years now and have always found Steve and David to be friendly, courteous and very efficient in regard to sorting out any problem I have had with my computer. Knowing that they are only a phone call away and that all the necessary checks for virus's and updates are being done on a regular basis gives me peace of mind. Thank You.
Highly recommended
Highly recommended
Jon Bergkamp-Rose
Read More
I have been using these guys for ma number of years. They offer an efficient and friendly service at a reasonable fee. I often get into a right pickle over IT and they have got me out of trouble a number of times. Would recommend.
Crisis solved
Crisis solved
Rob Hazell
Read More
A morning without emails for my job is a crisis, but while I was doing a Zoom to a client, 365 progressed getting them back working again. Phew! Thanks as always, guys.
Speedy Service
Speedy Service
David Butcher
Read More
Had an email problem and didn't have a clue what to do. Phoned 365, David passed my problem to Steve and the whole thing was sorted in about 20 minutes from start to finish.
Excellent all-round service
Excellent all-round service
Vivid Business
Read More
365 have provided / replaced my work-from-home desktop for 10+ years, and maintain it monthly, I rarely have any issues thanks to the great service; if I do have an issue it's usually my own fault, and quickly fixed! I wouldn't be without them.
So reliable
So reliable
John de Little
Read More
Always at hand to solve your problem. Over many years David and Steve have never failed to give me anything but brilliant service whether it be routine or emergency.
immediate attention
immediate attention
Josephine Leigh-Browne
Read More
I phoned this afternoon, the problem was sorted there and then and I was up and running - fantastic
Peace of mind
Peace of mind
Victoria Hardie
Read More
Steve and David go above and beyond to make sure everything runs smoothly technically and we cannot recommend their service highly enough. Always helpful and nothing is too much trouble. Wish we had found them years ago!
Marvellous service
Marvellous service
Alex Simons
Read More
The 365 team are excellent. They always respond quickly and generally sort anything out the same day.
Steve and David have done it again!
Steve and David have done it again!
Rosemary Allen
Read More
When my desktop was put out of action by a lightning strike, I was up and running again in a few days, with Steve guiding me through smoothly at every stage.
Excellent Service Again
Excellent Service Again
Andrew Willis
Read More
The hard drive / back up had been playing up & as my laptop was long overdue to be upgraded to windows11 we decided to get both sorted out at the same time. Needless to say this was carried out without any problems, thanks as always
Thanks as always
Thanks as always
Rob Hazell
Read More
Another smooth health check on our laptops - many thanks for the confidence and peace of mind 365 gives us.
Previous
Next