// CYBER THREAT

Business email compromise explained

BEC is one of the costliest scams for businesses — criminals impersonate a boss or supplier to redirect payments. Here’s how to spot and stop it.

  • ● Plain English
  • ● How to protect yourself
  • ● Real help on call

/01 — WHAT IT IS

Know your enemy

Business email compromise (BEC) is when criminals impersonate a director, colleague or supplier — often by spoofing or hijacking an email account — to trick staff into paying a fake invoice or changing bank details.

It targets people, not just technology, so the defence combines security with a few simple business habits.

  • ‘Urgent’ payment requests from the boss
  • Last-minute supplier bank-detail changes
  • Slightly altered email addresses
  • Requests to bypass normal process
  • Pressure and secrecy
  • Replies that don’t quite sound right

/02 — HOW TO PROTECT YOURSELF

Stay one step ahead

  • Verify by phone

    Always confirm payment or bank changes on a known number.

  • MFA on email

    Stops most account takeovers cold.

  • Email security

    Filtering and anti-spoofing flag impersonation.

  • Clear payment process

    A simple two-person check stops fraud.

  • Staff awareness

    Train the team to spot the tell-tale signs.

  • Microsoft 365 hardening

    We lock down mailboxes and rules.

Our partner Malwarebytes Premium blocks threats like this in real time — prefer to protect your own device?

Malwarebytes Premium — trusted protection

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/03 — IF YOU’VE BEEN HIT

What to do right now

  1. 01

    Stop the payment

    Contact your bank immediately to try to recall funds.

  2. 02

    Secure the mailbox

    Reset passwords, enable MFA, remove rogue rules — we’ll help.

  3. 03

    Review & harden

    We investigate, tighten security and brief your team.

// NEED THIS FIXED RIGHT NOW?

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// GOOD QUESTIONS

Frequently asked

What is CEO fraud?

A type of BEC where a scammer impersonates a senior person to pressure staff into making an urgent payment or sharing details.

How do we prevent BEC?

MFA on email, anti-spoofing filtering, a verify-by-phone rule for payments, and staff awareness — all of which we set up.

We’ve paid a fake invoice — what now?

Call your bank immediately to attempt recall, then contact us to secure the mailbox and investigate.

Worried about business email compromise?

We protect Dorset homes and businesses from threats like this every day — with layered security, Malwarebytes Premium and a real person to ask.

01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM