Business IT · New Forest
Managed business IT support across the New Forest & Lymington
Fully managed IT for New Forest and Lymington businesses — servers, Microsoft 365, cybersecurity and backups, looked after by a genuinely local, family-run team since 1995. Most issues are fixed same day, usually within minutes remotely, with on-site cover across the Forest when you need hands-on help. Rated 4.9 on Google.
- ● Same-day local response
- ● Windows & Microsoft 365 specialists
- ● No lock-in — cancel anytime
Local & Managed
Fully managed IT for New Forest & Lymington businesses
Running a business in Lymington, Brockenhurst, Lyndhurst, New Milton or out toward the Ringwood edge, you shouldn't have to wait hours for a support desk two counties away to call you back. We're a genuinely local, family-run team who look after the whole of your IT — the machines your staff use, the server or cloud behind them, Microsoft 365, your network, security and backups — so technology stops being a distraction and your day just runs.
Fully managed means we own the problem, not just the ticket. We keep your systems patched, monitored and backed up, we phone before we connect, and most issues are sorted the same day — usually within minutes remotely over a secure Splashtop SOS session, with you watching the whole time and access ending the moment we're done. When something genuinely needs hands-on work, we come out to you across the Forest.
- One team for everything — computers, servers, network, email, Microsoft 365, security and backups, all under one roof.
- Same-day, local response — a real person who knows your setup, not a distant queue. We're here Monday to Friday, 9am to 5pm.
- Windows and Android specialists — we fully support Microsoft 365, servers and networks. In fairness, we're not an Apple/Mac shop.
- No lock-in — support is rolling monthly, cancel anytime, so we earn your business every month.
Take a look at how we work on our managed IT support page, or the consumer-focused IT support for New Forest homes and businesses if you're a smaller setup.
What's Covered
Servers, Microsoft 365, cybersecurity, backups and connectivity
Whatever your Forest business runs on, we keep it reliable and secure — and we explain it in plain English, never jargon.
- Servers & networks — on-premise servers, switches, firewalls and business Wi-Fi kept healthy, patched and properly configured as part of managed IT.
- Microsoft 365 — Outlook, Teams, OneDrive and SharePoint set up, secured and managed, with licences from £4.85 per user per month.
- Cybersecurity — layered protection with multi-factor sign-in, patching, business-grade antivirus and phishing-aware staff, plus help preparing for and working toward Cyber Essentials certification. We help you achieve it; we don't claim it ourselves.
- Verified backups & recovery — automatic, off-site, regularly tested backups so ransomware or a failed drive doesn't stop your business.
- Reliable rural connectivity — for sites, yards and premises where broadband is patchy, we can sort dependable networking, including fixed-wireless links where a fixed line won't reach. See our rural & farm Wi-Fi work.
If the worst happens and you're hit by an attack, we focus on practical incident response, recovery and hardening — getting you back up and locking things down. We'll also point you to the right authorities: report fraud to Action Fraud on 0300 123 2040, and any personal-data breach must be considered for ICO reporting within 72 hours. We're not forensic investigators, lawyers or insurers, and we'll always be straight about that.
Every business is different, so we tailor the mix to how you actually operate — a quick call is the fastest way to scope it.
Switching Made Easy
Moving to a local provider — how it works
Most businesses that call us are tired of a provider who's slow, remote or has quietly stopped caring. Switching to us is straightforward and low-risk — here's the sequence:
- Book a call. Tell us how many people and computers you have, what software you rely on, and where things currently frustrate you.
- We review your setup. Remotely (and on-site if useful) we map your machines, server, Microsoft 365, network, security and backups, and flag any risks.
- You get a clear plan and quote. A fixed, honest monthly price from £24.38 per computer, with exactly what's covered — no surprises, no lock-in.
- We handle the handover. We take over admin access, tidy up what needs it, and coordinate with your outgoing provider so nothing drops.
- We keep you covered. Proactive monitoring, patching and backups, plus same-day help whenever you need it — the same faces, month after month.
There's no pressure and no obligation from a first conversation. See our business IT support plans for what's included.
// RELATED
Explore related help: our managed IT support and business IT support plans, the consumer-focused IT support for the New Forest, and rural & farm Wi-Fi for premises where broadband is patchy.
FAMILY-RUN SINCE 1995 · ★ 4.9 ON GOOGLE · 200+ COMPUTERS UNDER OUR CARE · NO FIX, NO FEE · SAME-DAY REMOTE SUPPORT
// GOOD QUESTIONS
Frequently asked
Do you actually cover the New Forest and Lymington, or just Dorset?
Yes — we cover businesses right across the New Forest, including Lymington, Brockenhurst, Lyndhurst, New Milton and out toward Ringwood. We're based in Bournemouth, so the Forest is genuinely local to us: most help is same-day and remote, with on-site visits when hands-on work is needed.
How much does managed business IT support cost?
Fully managed business IT support starts from £24.38 per month per computer, with Microsoft 365 licences at £4.85 per user per month if you need them. It's rolling monthly with no lock-in — tell us your setup and we'll give you a clear, fixed quote before anything begins.
Are we tied into a long contract?
No. Support is rolling monthly and you can cancel anytime — there's no long lock-in. We'd rather earn your business every month by being genuinely useful than trap you in a contract.
Can you support our on-site server and business network?
Yes. We fully support servers, networks, firewalls and business Wi-Fi as part of managed IT — kept patched, monitored and secure. We're Windows and Android specialists and a Microsoft Partner; in fairness, we're not an Apple/Mac shop.
How quickly can you help if something goes wrong?
We respond the same day, Monday to Friday 9am–5pm, and most issues are fixed within minutes remotely over a secure Splashtop SOS session — we phone first, you watch the whole time, and access ends the moment we're done. When it needs hands-on work, we come out to you across the Forest.
Can you help us improve our cybersecurity and work toward Cyber Essentials?
Yes. We put layered protection in place — multi-factor sign-in, patching, business-grade antivirus, verified backups and phishing-aware staff — and we help you prepare for and work toward Cyber Essentials certification. To be clear, we help clients achieve Cyber Essentials; we don't claim our own certification.
A local IT department for your New Forest business
Swap a distant, slow provider for a family-run team on your doorstep. Fully managed business IT from £24.38/month per computer, same-day help, and no lock-in contract. Rated 4.9 on Google — book a call and tell us how your business works.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM