// CLOUD BACKUP

Cloud backup that just works

A secure, automatic, off-site copy of everything that matters — encrypted, versioned and stored safely away from your home or office, so a broken laptop, a stolen PC, an accidental delete or a ransomware attack can never wipe you out. Set up and quietly monitored for homes and small businesses across Bournemouth, Poole and Dorset. Rated 4.9 on Google.

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● Encrypted & off-site
● Automatic & versioned
● Ransomware-proof copies

Cloud backup is the simplest way to make sure a copy of your data is always somewhere safe — not on the desk that could be stolen, not on the drive that could fail, but encrypted and stored off-site, ready to bring back at a moment's notice. It runs quietly in the background, so the day a computer dies or a file vanishes, getting it back is a phone call, not a crisis.

This page is about the cloud copy specifically — what proper cloud backup is, why it is not the same as OneDrive or cloud sync, and how we set it up so it actually protects you. If you want the bigger picture of how cloud fits alongside local copies in a complete plan, see our Backup & Data Recovery page. We look after Windows and Android; we don't support Apple Mac, iPhone or iPad.

// WHAT WE COVER

Cloud Backup that just works

Encrypted & off-site

Your data is encrypted before it leaves your device and stored in a secure data centre — safe from theft, fire and flood at home or in the office.

Automatic & continuous

Backups run on their own, on a schedule or as files change. Nothing to remember, no drive to plug in — it simply keeps your off-site copy up to date.

Ransomware-proof versions

We keep multiple dated versions and immutable copies that ransomware can't reach in to encrypt or delete — so you can roll back to a clean point in time.

Restore from anywhere

Your cloud copy isn't tied to one machine. Replace a laptop, move house or work away, and we can pull your data back down wherever you are.

UK & EU data, GDPR-aware

We use reputable providers with data stored in the UK or EU, so your cloud backup helps you meet your data-protection obligations rather than complicate them.

Quietly monitored

We check your backups are actually running and complete — because a backup nobody checks is the one that lets you down when it counts.

// HOW IT WORKS

Simple, honest, sorted

01

We work out what needs protecting

A quick chat about your photos, documents, computers and any Microsoft 365 or business data — so your cloud backup covers everything you'd hate to lose, and nothing you don't need to pay to store.
02

We set up the secure off-site copy

We install and configure encrypted cloud backup, handle the large first upload, set a sensible schedule and retention, and make sure versioning and ransomware protection are switched on properly.
03

We monitor it and restore on demand

It runs by itself while we keep an eye on it. If you ever delete the wrong thing, lose a device or get hit by ransomware, you call us and we restore from the cloud — fast.

// THE DETAIL

What we’ll do for you

Friendly, plain-English help from a real local team — no jargon, no pressure, and a clear quote before any chargeable work.

Set up secure, encrypted cloud backup for your PCs, laptops and files
Back up Microsoft 365 — Outlook, Exchange, OneDrive and SharePoint — which Microsoft does not back up for you
Configure versioning, retention and immutable copies so ransomware can't destroy your backups
Handle the large first upload (and seed it for you) so the initial backup doesn't choke your broadband
Keep your cloud copy as the off-site leg of a proper 3-2-1 backup
Monitor that backups complete, and restore your data from the cloud whenever you need it

// GOOD QUESTIONS

Frequently asked

Isn't OneDrive (or cloud sync) the same as cloud backup?

No — and this trips a lot of people up. Sync mirrors your files to the cloud, which means if a file is deleted, corrupted or encrypted by ransomware, that change syncs everywhere and the good copy is gone too. True cloud backup keeps separate, dated versions you can roll back to, independent of your live files. We often set up both: sync for convenience, cloud backup for genuine protection.

Is my data safe and private in the cloud?

Yes. Your data is encrypted on your device before it's sent and stays encrypted in storage, and we use reputable providers with data held in the UK or EU. That keeps it private and helps you meet your data-protection obligations — see our GDPR & IT compliance page for how that fits together.

How long does the first cloud backup take?

The very first upload is the big one — it can take a while on home broadband if you've got years of photos. After that, backups only send what's changed, so they're quick and run quietly in the background. For large amounts of data we can seed the first copy to speed things up.

Can I get my files back if my computer is lost, stolen or dies?

Absolutely — that's the whole point of an off-site copy. Because your cloud backup isn't tied to the broken or missing machine, we can restore your files (or a whole computer image) onto a replacement, wherever you are. If you've lost a device, see our lost-or-stolen-laptop guide too.

Do you back up Windows and Android, or Apple devices too?

We support Windows computers and Android phones and tablets. We don't support Apple Mac, iPhone or iPad, so we won't set up cloud backup on those — but we'll happily protect your Windows PCs, laptops, files and Microsoft 365.

Get a secure off-site copy in place

We'll set up encrypted, automatic cloud backup, handle the first upload, and quietly keep an eye on it — so your photos, files and Microsoft 365 are always safe, whatever happens to your computer.

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01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM