Computer Basics, Without the Fear

A free, gentle course for anyone who has ever felt the computer was in charge. Nine short lessons at your own pace, plain English throughout, and a printable certificate with your name on it at the end — from the family-run team at 365 Techies in Bournemouth, helping people with computers since 1995.

★ Rated 4.9 on Google100% free9 short lessonsCertificate & checklist

Welcome

// WHAT’S IN THIS COURSE

9 short lessons, at your own pace

Every lesson ends with one gentle “what would you do?” question — no scores, no time limits, no pass marks. Here’s what you’ll cover:

  1. You Cannot Easily Break It. Let’s begin with the single most useful thing anyone can tell you about computers: you are very unlikely to break one by pressing the wrong button.
  2. The Desktop: Your Filing Cabinet. The screen you see when the computer has finished starting up is called the desktop — and it really is meant to work like the top of a desk.
  3. The Internet and the Computer Are Different Things. Here’s a distinction that clears up a great deal of confusion: the computer and the internet are two different things.
  4. Saving, Finding and Never Losing Your Work. Two habits banish nearly all lost-work heartache: save early , and know your drawers .
  5. Folders That Make Sense. Last lesson you learned the drawers: Documents, Pictures, Downloads.
  6. Printing, Without the Panic. Printing goes wrong for almost everyone at some point, and it’s nearly always one of three small things: the wrong printer chosen, the printer asleep or switched off, or the wrong pages.
  7. Updates, and Switching Off Properly. Few messages cause more suspicion than “Updates are available”.
  8. When Something Goes Wrong. Sooner or later a grey box will pop up with a message you didn’t ask for.
  9. Small Wins to Try Today. You’ve done the thinking — now for some quick, satisfying wins.

// KEEP THIS BY THE COMPUTER

Your one-page checklist

The whole course, boiled down to the reminders that matter. Print it and keep it near the computer.

  1. You cannot easily break it. A wrong click usually just opens something — close it and carry on.
  2. Restart first. Turning it off and on again properly genuinely cures a huge share of everyday problems.
  3. Know your drawers: typed work lives in Documents, photos in Pictures, and anything from the internet waits in Downloads.
  4. Typing an address (like nhs.uk) goes straight there; typing words asks a search engine, usually Google. Skip results marked ‘Sponsored’.
  5. Save early, and name files so your future self recognises them — “Letter to council about bins”, not “Document1”.
  6. Tidy with a few broad topic folders — Council, Health, Family — never more than two levels deep. Deleted by mistake? It’s waiting in the Recycle Bin.
  7. Printing: hold Ctrl and tap P, check the Printer box shows your printer’s name (not “Microsoft Print to PDF”), choose the pages you want, then click Print once.
  8. Updates offered through the computer’s own Settings are free protection — let them run. An ‘update’ popping up on a website wanting money or a phone call is fake.
  9. Shut down with the Start button’s power option, not the wall switch.
  10. An error message is a note, not an accusation. Read it slowly, write down what it says, then close it or restart.
  11. A pop-up with a phone number in it is a scam, however loud it shouts. Real error messages never ask you to ring anyone.
  12. Stuck? Help is one phone call away: 365 Techies, 01202 775566 — no question is too small.

// GOOD QUESTIONS

Frequently asked

Is this course really free?

Completely. No payment details, no catch and no time limit. We’re a family-run IT firm in Bournemouth, and courses like this are our way of helping local people feel confident with technology.

I’ve never really used a computer — is this too advanced for me?

Not at all — this is the course written precisely for you. It assumes nothing, explains every term it uses, and moves at whatever pace you set. You can reread any lesson as many times as you like, and nobody is watching or marking you.

Do I get a certificate?

Yes — when you finish, you can print a 365 Techies certificate of completion with your name on it. It’s our own certificate rather than a formal qualification, but plenty of people frame it, and it’s lovely proof of a real achievement.

Will this work on my computer?

The course is written for Windows computers, and the ideas — folders, browsers, updates, error messages — apply almost everywhere, including Android phones and tablets. If you use an Apple device, the same ideas apply and similar options exist, though the buttons carry different names and we don’t walk through Apple screens step by step. Screens also vary between versions, so we describe buttons by name and purpose rather than exact position.

What if I get stuck partway through?

Take your time — there’s no clock, and the course will wait for you. If something has you truly stuck, help is one phone call away on 01202 775566, and we also run friendly in-person lessons at the Kinson Community Centre in Bournemouth.

Can I honestly not break the computer by pressing a wrong button?

Honestly, it’s remarkably hard. The realistic worst cases — a strange window, a stuck program — are cured by closing things or restarting. The few genuinely risky habits, like switching off at the wall or ringing numbers from scary pop-ups, are covered in the course, so you’ll know exactly what to sidestep.

Rather learn with a friendly human?

We run patient, plain-English computer lessons at the Kinson Community Centre — and we’re on the phone Mon–Fri, 9–5. No silly questions, ever.

01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM