// COMPUTER REPAIR KINSON
Computer repair in Kinson, Bournemouth
Kinson is our home patch — it’s where 365 Techies has been based since 2017, and where our computer lessons still run at Kinson Community Centre. If your Windows PC or laptop has died, slowed to a crawl or picked up a virus, here’s how your local, family-run team can help. Rated 4.9 on Google.
- ● Based in Kinson since 2017
- ● 4.9-star Google rating
- ● No-fix-no-fee
/01 — ON OUR DOORSTEP
Computer repair in Kinson — where we actually are
Yes — if you’re searching for computer repair in Kinson, Bournemouth, you’ve found your genuinely local team. 365 Techies is a family-run business that has been based in Kinson since 2017, and we’ve been fixing computers since 1995.
We’re the same people who ran the old Moordown computer shop for years. When we moved, we moved into Kinson — to Kinson Community Centre in Pelhams Park, off Millhams Road — which is where our friendly computer lessons for seniors still run today. So this isn’t a postcode we’ve pinned on a map to look local; it’s our home patch, a couple of minutes from the Wimborne Road shops and Kinson Common.
Most repairs start with same-day remote help over a secure connection (Monday to Friday, 9 to 5), and we back that up with doorstep collection and home visits right across Kinson and the wider BH10 and BH11 area. We’re rated 4.9 stars on Google, every job is no-fix-no-fee, and we specialise in Windows computers and Android phones and tablets. Call 01202 775566 and talk to a real person who lives and works nearby.
/02 — WHAT WE FIX
The faults we sort out most often
Whatever’s gone wrong, there’s a good chance we’ve seen it many times before. The most common Kinson call-outs we handle are:
- Slow computers that take an age to start up or freeze — see our slow computer repair page.
- Won’t turn on or no power — from dead chargers to failed boards; if your laptop makes a clicking noise and won’t start or turns off the moment you unplug it, we’ll diagnose it.
- Viruses, pop-ups and scams — safe virus removal and a proper health check.
- Cracked or black laptop screens — screen repair and replacement.
- Failing hard drives and lost files — upgrades and careful data recovery.
- Windows update and login problems, overheating, noisy fans and full storage.
We work on desktops, laptops and all-in-ones, plus Android phones and tablets. If you’re not sure what’s wrong, that’s fine — just describe the symptoms and we’ll tell you honestly whether it’s a quick fix or something bigger. Browse our full computer repairs service for more.
/03 — WINDOWS & ANDROID
Windows and Android specialists — and honest about it
We believe in doing a few things properly rather than everything averagely, so we’ll always be straight with you about what we do and don’t cover.
365 Techies are Windows and Android specialists. That means Windows desktops and laptops — any make, including Dell, HP, Lenovo, Acer and Asus — and Android phones and tablets. It’s the technology the vast majority of Kinson homes and small businesses actually use day to day, and it’s where decades of hands-on experience count.
What we don’t do is Apple. We don’t repair Mac computers, MacBooks, iPhones or iPads. If you ring us with an Apple device, we won’t take your money and muddle through — we’ll tell you plainly that it’s not our area, so you can find the right specialist first time. We’d rather lose a job than do one badly.
For everything Windows and Android, though, you’re in experienced hands. From a sluggish family laptop to a small-business PC that won’t boot on a Monday morning, we’ll get it diagnosed and, wherever it makes sense, repaired and back to you quickly.
/04 — HOW WE FIX IT
Three easy ways to get help — and when to call us
You don’t need to unplug a tangle of cables and lug a heavy tower across town. As a modern local service we come to you or connect to you, in three simple ways:
- Same-day remote help — for anything software-related (slow running, email, pop-ups, settings), we can often connect securely and fix it while you watch, usually the same day during office hours. See remote support.
- Doorstep collection — if the machine needs hands-on work, we’ll collect it from your door in Kinson and return it when it’s done. Book a collection online.
- Home visits — for network, printer or set-up jobs that need to be done in the room.
However it reaches us, the process is the same: we diagnose the fault, tell you what’s wrong in plain English, and give you a clear price before we do any chargeable work. If we can’t fix it, you don’t pay for the attempt — that’s our no-fix-no-fee promise. Call or text us the moment a computer won’t start, has been dropped, or is showing warning messages you don’t recognise.
/05 — REPAIR OR REPLACE
Worth mending — or time for a fresh start?
Not every computer is worth mending, and we’ll never talk you into an expensive repair on a machine that’s reached the end of the road. Sometimes a small solid-state drive turns a tired laptop into a fast one; sometimes the sensible answer is a replacement.
If repair is the right call, we’ll say so — and if it isn’t, we can help there too. We sell refurbished, business-grade Dell laptops and desktops from £545: Latitude and OptiPlex machines that were built to last and professionally checked over. See what’s available on our Dell hardware page.
Choose a new or refurbished computer through us and our new computer setup gets you going properly — we transfer your files, photos, email and printers, and include 30 days of remote support so nothing gets left behind. Not sure which way to jump? Our honest repair-or-replace advisor walks you through it, and we’re always happy to give you a straight opinion over the phone.
/06 — WHAT IT COSTS
Clear prices, no surprises
We keep pricing simple and honest, with no hidden extras and no nasty surprises. One-off repairs are quoted up front and carried out on our no-fix-no-fee basis, so you always know where you stand before we start.
If you’d rather not worry about it again, our home IT support plan covers your household for £18.25 a month per computer — ongoing help, maintenance and someone friendly to ring whenever technology misbehaves. Small businesses in Kinson can move to a business plan from £24.38 a month per computer, and we can add Microsoft 365 from £4.85 per user each month.
There’s no contract lock-in and no hard sell — plenty of neighbours simply call us when something breaks, and that’s absolutely fine. If you’d like to understand how we work things out, our how we price page lays it all out. Whichever suits you, you’re dealing with the same local team every time, not a call centre.
/07 — YOUR LOCAL TEAM
Family-run, on your doorstep in Kinson
Being on your doorstep isn’t just a tagline for us. You’ll find us at Kinson Community Centre in Pelhams Park, the same place we run relaxed, jargon-free computer lessons for seniors — ideal if an older relative near the Wimborne Road shops would like a hand getting confident rather than just a repair.
We look after homes and small businesses right across Kinson, from the streets around Kinson Common and Pelhams Park out to Ensbury Park, Bearwood, Wallisdown and beyond. Just next door we also cover computer repair in Westbourne and the wider Bournemouth area, with remote help available anywhere in the UK. You can see the full list on our areas covered page.
Because we’re local and family-run, the person who picks up the phone is the person who’ll help — no ticket queues, no scripts, and the same faces each time. Call 01202 775566, text 07520 615332, or get in touch and let’s get your computer sorted.
FAMILY-RUN SINCE 1995 · ★ 4.9 ON GOOGLE · 200+ COMPUTERS UNDER OUR CARE · NO FIX, NO FEE · SAME-DAY REMOTE SUPPORT
// GOOD QUESTIONS
Frequently asked
Where in Kinson are you based?
We’re based at Kinson Community Centre in Pelhams Park, off Millhams Road — the same place we’ve run our computer lessons since moving from the old Moordown shop in 2017. We’re not a walk-in repair counter, though: to keep prices down we come to you with doorstep collection and home visits, or fix things remotely, right across the BH10 and BH11 area.
Do you repair Apple Macs, MacBooks or iPhones?
No — and we’d always rather tell you that up front than take on a job we can’t do justice. 365 Techies are Windows and Android specialists, so we cover Windows PCs and laptops of any make and Android phones and tablets. If you have an Apple device, we’ll point you towards the right kind of specialist so you don’t waste time or money.
Can you just collect my computer and sort it out for me?
Absolutely — that’s how most people use us. Ring us on 01202 775566 or book a collection online, and we’ll pick the machine up from your door in Kinson, diagnose it, agree a price with you, do the work and bring it back. Many software problems we can even fix remotely the same day, without it leaving your desk.
How much does a computer repair cost?
It depends entirely on what’s wrong, so we won’t quote a headline figure that turns out to be meaningless. We’ll diagnose the fault first, then give you a clear price before any chargeable work — and if we can’t fix it, you don’t pay for the attempt, thanks to our no-fix-no-fee promise. The price we quote is the price you pay, with no hidden extras.
Do I have to bring it to a shop?
No. We no longer run a walk-in shop like the old Moordown days — instead we bring the service to you. That means secure remote support for software issues, doorstep collection when a machine needs the workbench, and home visits for network, printer and set-up jobs. It’s usually more convenient, and it means no heavy towers on the bus.
My laptop won’t turn on — can you still help?
Very likely, yes. ‘Won’t turn on’ covers everything from a faulty charger to a failed drive, so it needs a proper look. If your laptop is clicking and won’t start or shuts off whenever it’s unplugged, we can pin down the cause and tell you honestly whether it’s worth repairing. Call or text us to describe what it’s doing.
Which areas near Kinson do you cover?
All of them. As well as Kinson itself we regularly help homes and businesses in Ensbury Park, Bearwood, Wallisdown, Westbourne, Bournemouth, Poole and Christchurch, with collection and home visits across the wider area. Remote help is available anywhere in the UK. See our areas covered page for the full list.
Can you help an older relative learn, not just fix the computer?
Yes, and it’s something we love doing. Alongside repairs we run patient, plain-English computer lessons for seniors at Kinson Community Centre, covering everything from email and video calls to staying safe from scams. If a parent or grandparent nearby would benefit from a bit of confidence as well as a working computer, just ask.
Are you the old Moordown computer shop?
We are — the very same family-run team. We ran a computer shop in Moordown for years before moving to Kinson Community Centre in 2017, and we’ve been fixing computers since 1995. The premises changed; the people, the experience and the honest, jargon-free approach didn’t. That long local history is exactly why so much of our work still comes from neighbours’ recommendations.
Local computer repair, from people you can actually meet
Call or text 365 Techies in Kinson and we’ll get your Windows PC, laptop or Android device sorted — usually the same day, and always no-fix-no-fee.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM