// COMPUTER & LAPTOP REPAIR
Computer & laptop repair in Poole
Slow, broken or playing up? We fix PCs and laptops for homes and businesses across Poole — virus removal, speed-ups, upgrades, data transfer and setup — with home visits, fast remote help and no call-out fee. Friendly, local and family-run since 1995.
Wrapped around one of the world’s largest natural harbours, Poole is a place where a great many of our customers live — from the Georgian streets of the Old Town and Quay to family homes in Parkstone, Broadstone and Canford Heath. We help local people and small businesses across the BH postcodes with computer & laptop repairs, slow machines, virus clean-ups and friendly, jargon-free advice, whether you’re a stroll from Poole Park or over on the Hamworthy side of the water. There’s no need to unplug everything and carry it into a shop — just give us a ring on 01202 775566 and we’ll sort it out.
Not sure what’s wrong? Text a photo of the error message or your laptop or PC to 07520 615332 and we’ll tell you what’s likely up and what it’ll take to fix — text only, no call needed.
/01 — WHAT WE FIX
Common repairs, sorted
Slow computers
Speed-ups, clean-ups and SSD/memory upgrades to make an old machine feel new again.
Virus & malware removal
Pop-ups, scams and infections cleared — and protection set up so it stays clean.
Won’t start or crashing
Boot problems, blue screens, overheating and crashes diagnosed and fixed.
Upgrades
More memory, a fast SSD or a fresh Windows install to extend your computer’s life.
Data transfer & recovery
Move your files to a new machine, or recover what matters from a failing one.
New computer setup
A new PC or laptop set up properly, with your files, email and software moved across.
Popular fixes in Poole: laptop repair, cracked screen replacement, virus & malware removal, slow-computer speed-ups, SSD & hard-drive upgrades and data recovery — or see all our computer repair services.
/02 — HOW WE HELP
Remote, at home, or collected
Remote help
Many problems are fixed in minutes over a secure remote session — and we always phone first.
Home visits
Prefer someone to come to you? We visit homes and businesses locally and call ahead with an ETA.
Collection & return
We can collect your computer, fix it in the workshop and bring it back — book a collection.
/03 — HOW IT WORKS
From broken to brilliant
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01
Tell us what’s wrong
Call or message and describe the problem in plain English — no jargon needed.
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02
We diagnose it
Remotely, at your home, or in the van — and we phone before we connect or set off.
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03
We fix & explain
We sort it, tell you what happened and how to avoid it, and give a clear price up front.
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04
Back up and running
You’re sorted — and we’re here whenever you need us again.
// HOW WE LOOK AFTER YOU
Looked after in Poole
We call when we’re on our way
For home and business visits we phone ahead to say we’re on our way and give you an estimated arrival time — so you know exactly when to expect us.
The same friendly faces
Because we’re a family team, you deal with people who get to know you — we remember how you like your computer set up, especially as we service it every six weeks.
We call before we connect
Before any remote session or full computer service, we phone you first to check you’re ready — we never connect out of the blue.
Want more than a one-off fix? Our monthly IT support in Poole keeps your computers fast and protected all year — regular maintenance, security checks and unlimited remote help from £18.25 a month per computer.
// NEARBY
We also repair computers nearby
// GOOGLE REVIEWS
Rated 4.9 on Google
RATED 4.9 ON GOOGLE
★★★★★
“I took my laptop to 365 and within a day the problem was rectified and I paid half the amount of money I expected. They are honest, upfront and swift.”
★★★★★
“You can tell they are honest people who know exactly what they are doing. My laptop now works like a dream. They went above and beyond.”
★★★★★
“All is working fine even the day after, really professional Service.”
// GOOD QUESTIONS
Frequently asked
Do you repair computers and laptops in Poole?
Yes — we repair PCs and laptops for homes and businesses across Poole and the surrounding area (Parkstone, Canford Heath, Broadstone and across Poole). We can help remotely, visit you at home, or collect the machine.
How much does a computer repair cost?
It depends on the problem — we diagnose it and give you a clear price before any work, with no call-out fee and no surprise bills. Many issues are fixed quickly and remotely.
Is it worth repairing or replacing my computer?
We’ll tell you honestly — sometimes a small upgrade like an SSD gives an old machine years more life; sometimes a replacement is better value. Try our repair or replace advisor.
Why is my computer so slow?
Usually clutter, too many start-up programs, low disk space, missed updates or a failing drive. We’ll find the cause and speed it up — and a monthly plan keeps it fast with a full service every six weeks.
Can you come to my home in Poole?
Yes — we offer home visits across Poole, and for any visit we phone ahead with an estimated arrival time so you know exactly when to expect us. We can also fix many things remotely.
Will I lose my files?
We take care to protect your data, and we can transfer or recover your files — we’ll always talk you through it first.
Do you come out to homes in Poole, including Hamworthy and the harbour side?
Yes — we’re happy to visit you at home right across Poole, including Hamworthy on the western side of the harbour, along with Parkstone, Penn Hill, Broadstone, Canford Heath and the Old Town. If you’d rather not unplug your computer and bring it in, we can come to you, take a proper look and explain everything in plain English. Just call 01202 775566 and we’ll arrange a time that suits you.
Need a computer repair in Poole?
Tell us what’s wrong and we’ll get you sorted — remotely, at home or by collection, with no call-out fee and a clear price first.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM