// COMPUTER & LAPTOP REPAIR

Computer & laptop repair in Sturminster Newton

Slow, broken or playing up? We fix PCs and laptops for homes and businesses across Sturminster Newton — virus removal, speed-ups, upgrades, data transfer and setup — with home visits, fast remote help and no call-out fee. Friendly, local and family-run since 1995.

4.9 on Google reviewsFamily-run since 1995No call-out fee

Whether you’re up in Sturminster on the ridge near the shops or over the bridge in Newton, we’re here to take the worry out of a poorly laptop or a slow PC. As a family-run team that has looked after Dorset folk since 1995, we love this old market town in the heart of the Blackmore Vale — from the working watermill on the Stour to The Exchange — and we explain everything in plain English, with no jargon and no rush. From a cracked screen to a virus or a fiddly email problem, friendly help is only a phone call away on 01202 775566.

Not sure what’s wrong? Text a photo of the error message or your laptop or PC to 07520 615332 and we’ll tell you what’s likely up and what it’ll take to fix — text only, no call needed.

/01 — WHAT WE FIX

Common repairs, sorted

Slow computers

Speed-ups, clean-ups and SSD/memory upgrades to make an old machine feel new again.

Virus & malware removal

Pop-ups, scams and infections cleared — and protection set up so it stays clean.

Won’t start or crashing

Boot problems, blue screens, overheating and crashes diagnosed and fixed.

Upgrades

More memory, a fast SSD or a fresh Windows install to extend your computer’s life.

Data transfer & recovery

Move your files to a new machine, or recover what matters from a failing one.

New computer setup

A new PC or laptop set up properly, with your files, email and software moved across.

/02 — HOW WE HELP

Remote, at home, or collected

  • Remote help

    Many problems are fixed in minutes over a secure remote session — and we always phone first.

  • Home visits

    Prefer someone to come to you? We visit homes and businesses locally and call ahead with an ETA.

  • Collection & return

    We can collect your computer, fix it in the workshop and bring it back — book a collection.

/03 — HOW IT WORKS

From broken to brilliant

  1. 01

    Tell us what’s wrong

    Call or message and describe the problem in plain English — no jargon needed.

  2. 02

    We diagnose it

    Remotely, at your home, or in the van — and we phone before we connect or set off.

  3. 03

    We fix & explain

    We sort it, tell you what happened and how to avoid it, and give a clear price up front.

  4. 04

    Back up and running

    You’re sorted — and we’re here whenever you need us again.

// HOW WE LOOK AFTER YOU

Looked after in Sturminster Newton

  • We call when we’re on our way

    For home and business visits we phone ahead to say we’re on our way and give you an estimated arrival time — so you know exactly when to expect us.

  • The same friendly faces

    Because we’re a family team, you deal with people who get to know you — we remember how you like your computer set up, especially as we service it every six weeks.

  • We call before we connect

    Before any remote session or full computer service, we phone you first to check you’re ready — we never connect out of the blue.

Want more than a one-off fix? Our monthly IT support in Sturminster Newton keeps your computers fast and protected all year — regular maintenance, security checks and unlimited remote help from £18.25 a month per computer.

// GOOGLE REVIEWS

Rated 4.9 on Google

 RATED 4.9 ON GOOGLE

★★★★★

“I took my laptop to 365 and within a day the problem was rectified and I paid half the amount of money I expected. They are honest, upfront and swift.”
Emmanuel OGOOGLE REVIEW

★★★★★

“You can tell they are honest people who know exactly what they are doing. My laptop now works like a dream. They went above and beyond.”
Eve DayGOOGLE REVIEW

★★★★★

“All is working fine even the day after, really professional Service.”
Frederick WoodsGOOGLE REVIEW

// GOOD QUESTIONS

Frequently asked

Do you repair computers and laptops in Sturminster Newton?

Yes — we repair PCs and laptops for homes and businesses across Sturminster Newton and the surrounding area (Stalbridge, Marnhull, Hazelbury Bryan and the surrounding villages). We can help remotely, visit you at home, or collect the machine.

How much does a computer repair cost?

It depends on the problem — we diagnose it and give you a clear price before any work, with no call-out fee and no surprise bills. Many issues are fixed quickly and remotely.

Is it worth repairing or replacing my computer?

We’ll tell you honestly — sometimes a small upgrade like an SSD gives an old machine years more life; sometimes a replacement is better value. Try our repair or replace advisor.

Why is my computer so slow?

Usually clutter, too many start-up programs, low disk space, missed updates or a failing drive. We’ll find the cause and speed it up — and a monthly plan keeps it fast with a full service every six weeks.

Can you come to my home in Sturminster Newton?

Yes — we offer home visits across Sturminster Newton, and for any visit we phone ahead with an estimated arrival time so you know exactly when to expect us. We can also fix many things remotely.

Will I lose my files?

We take care to protect your data, and we can transfer or recover your files — we’ll always talk you through it first.

Do you visit homes in the villages around Sturminster Newton as well as the town itself?

Yes, we’re very happy to come to you. As well as the DT10 streets of Sturminster Newton, we regularly help people in the surrounding Blackmore Vale villages such as Marnhull, Hinton St Mary, Stalbridge and the smaller hamlets nearby. If getting into town with a heavy computer is a bother — which it often is out here in the countryside — just give us a ring on 01202 775566 and we’ll arrange a convenient time to call round.

Need a computer repair in Sturminster Newton?

Tell us what’s wrong and we’ll get you sorted — remotely, at home or by collection, with no call-out fee and a clear price first.

01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM