// COMPUTER & LAPTOP REPAIR

Computer & laptop repair in West Moors

Slow, broken or playing up? We fix PCs and laptops for homes and businesses across West Moors — virus removal, speed-ups, upgrades, data transfer and setup — with home visits, fast remote help and no call-out fee. Friendly, local and family-run since 1995.

4.9 on Google reviewsFamily-run since 1995No call-out fee

If your computer or laptop is playing up here in West Moors, we’re only a friendly phone call away. We’ve been helping families, retired folk & small businesses across this neighbourly BH22 village for years — from the homes along Station Road near the old railway gatekeeper’s cottage to those bordering the Castleman Trailway and Slop Bog. Whether it’s a slow PC, a tricky email problem or setting up a new device, we’ll explain everything in plain English and sort it without any jargon or fuss.

Not sure what’s wrong? Text a photo of the error message or your laptop or PC to 07520 615332 and we’ll tell you what’s likely up and what it’ll take to fix — text only, no call needed.

/01 — WHAT WE FIX

Common repairs, sorted

Slow computers

Speed-ups, clean-ups and SSD/memory upgrades to make an old machine feel new again.

Virus & malware removal

Pop-ups, scams and infections cleared — and protection set up so it stays clean.

Won’t start or crashing

Boot problems, blue screens, overheating and crashes diagnosed and fixed.

Upgrades

More memory, a fast SSD or a fresh Windows install to extend your computer’s life.

Data transfer & recovery

Move your files to a new machine, or recover what matters from a failing one.

New computer setup

A new PC or laptop set up properly, with your files, email and software moved across.

/02 — HOW WE HELP

Remote, at home, or collected

  • Remote help

    Many problems are fixed in minutes over a secure remote session — and we always phone first.

  • Home visits

    Prefer someone to come to you? We visit homes and businesses locally and call ahead with an ETA.

  • Collection & return

    We can collect your computer, fix it in the workshop and bring it back — book a collection.

/03 — HOW IT WORKS

From broken to brilliant

  1. 01

    Tell us what’s wrong

    Call or message and describe the problem in plain English — no jargon needed.

  2. 02

    We diagnose it

    Remotely, at your home, or in the van — and we phone before we connect or set off.

  3. 03

    We fix & explain

    We sort it, tell you what happened and how to avoid it, and give a clear price up front.

  4. 04

    Back up and running

    You’re sorted — and we’re here whenever you need us again.

// HOW WE LOOK AFTER YOU

Looked after in West Moors

  • We call when we’re on our way

    For home and business visits we phone ahead to say we’re on our way and give you an estimated arrival time — so you know exactly when to expect us.

  • The same friendly faces

    Because we’re a family team, you deal with people who get to know you — we remember how you like your computer set up, especially as we service it every six weeks.

  • We call before we connect

    Before any remote session or full computer service, we phone you first to check you’re ready — we never connect out of the blue.

Want more than a one-off fix? Our monthly IT support in West Moors keeps your computers fast and protected all year — regular maintenance, security checks and unlimited remote help from £18.25 a month per computer.

// GOOGLE REVIEWS

Rated 4.9 on Google

 RATED 4.9 ON GOOGLE

★★★★★

“I took my laptop to 365 and within a day the problem was rectified and I paid half the amount of money I expected. They are honest, upfront and swift.”
Emmanuel OGOOGLE REVIEW

★★★★★

“You can tell they are honest people who know exactly what they are doing. My laptop now works like a dream. They went above and beyond.”
Eve DayGOOGLE REVIEW

★★★★★

“All is working fine even the day after, really professional Service.”
Frederick WoodsGOOGLE REVIEW

// GOOD QUESTIONS

Frequently asked

Do you repair computers and laptops in West Moors?

Yes — we repair PCs and laptops for homes and businesses across West Moors and the surrounding area (Ferndown, Verwood, St Leonards and the surrounding area). We can help remotely, visit you at home, or collect the machine.

How much does a computer repair cost?

It depends on the problem — we diagnose it and give you a clear price before any work, with no call-out fee and no surprise bills. Many issues are fixed quickly and remotely.

Is it worth repairing or replacing my computer?

We’ll tell you honestly — sometimes a small upgrade like an SSD gives an old machine years more life; sometimes a replacement is better value. Try our repair or replace advisor.

Why is my computer so slow?

Usually clutter, too many start-up programs, low disk space, missed updates or a failing drive. We’ll find the cause and speed it up — and a monthly plan keeps it fast with a full service every six weeks.

Can you come to my home in West Moors?

Yes — we offer home visits across West Moors, and for any visit we phone ahead with an estimated arrival time so you know exactly when to expect us. We can also fix many things remotely.

Will I lose my files?

We take care to protect your data, and we can transfer or recover your files — we’ll always talk you through it first.

Do you do home visits in West Moors, or do I have to bring my computer to you?

We’re happy to come to you right across West Moors and the surrounding area — whether you’re near the village shops, out towards Ferndown, or on the quieter lanes leading up towards Moors Valley and Verwood. Lots of our customers, especially those who are retired or simply prefer not to unplug everything, find a home visit far easier. Just give us a ring on 01202 775566 and we’ll arrange a time that suits you.

Need a computer repair in West Moors?

Tell us what’s wrong and we’ll get you sorted — remotely, at home or by collection, with no call-out fee and a clear price first.

01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM