// ONE-OFF FIXES

Computer & laptop repairs

Slow, broken, a virus, or it won’t start? We find the fault, tell you the price first and fix it — remotely the same day where we can, with free collection across Bournemouth, Poole and Dorset when it needs hands-on work. No subscription needed.

Rated 4.9 on GoogleNo fix, no fee · 12-month warranty
  • £0for the diagnosis if we can’t fix it
  • 12 monthswarranty on every repair
  • Freecollection and return across Dorset
  • 4.9average rating on Google

Quote first, always. We tell you what’s wrong, what it costs and how long it’ll take before any chargeable work — and if a repair isn’t worth doing, we say so.

How a repair works

Three steps, no surprises

  1. Call or bookTell us what’s wrong, by phone or online
  2. We check itRemotely where we can, or we collect it free
  3. Quote, then fixA clear price first, and a 12-month warranty on the repair

/01 — WHAT WE FIX

Fixed properly, explained clearly

From a sluggish machine to one that won’t boot, we diagnose the real problem and fix it. Then we tell you in plain English what went wrong and how to avoid it.

Many repairs are done remotely the same day. For hardware, we’ll arrange a hands-on fix across Bournemouth, Poole and Dorset.

  • Laptop repairs
  • Desktop PC repairs
  • Slow computer fixes
  • Windows problems
  • Virus removal
  • SSD upgrades
  • Data backup
  • Software troubleshooting
  • New computer setup

/02 — OUR REPAIR PROMISE

Repairs done right, risk-free

  • No-fix-no-fee

    If we can’t fix it, you don’t pay for the diagnosis. No risk to you.

  • 12-month warranty

    Every repair is backed by a full 12-month warranty for total peace of mind.

  • Clear quotes first

    We always quote clearly and get your go-ahead before any chargeable work.

  • Free local collection

    We’ll collect and return your device across Bournemouth, Poole and Dorset.

  • Your data, respected

    Handled carefully and confidentially — with recovery options if needed.

  • Plain-English advice

    We explain what went wrong and how to stop it happening again.

Book a free collection

// PREVENTION BEATS REPAIR

Avoid future problems with monthly support

One-off repairs fix today’s problem. A monthly plan stops tomorrow’s — with regular maintenance, security and a techie on hand, from £18.25/month per computer.

See Plans & Prices

// LAPTOP REPAIR

Laptop repair, done locally

Most of what we fix is laptops — and most laptop problems are well worth repairing rather than replacing. From a slow laptop or a cracked screen to a worn-out battery or a dead charging port, we’ll diagnose it, quote clearly, and get it sorted. See our dedicated laptop repair service for everything we handle.

No-fix-no-fee and a 12-month warranty on every laptop repair, with free local collection across Bournemouth, Poole and Dorset. If we uncover something nasty, we do virus removal and data recovery too.

  • Slow laptop speed-ups & SSD upgrades
  • Cracked or dim screen replacement
  • Battery & charging-port repair
  • Keyboard & trackpad fixes
  • Liquid-damage & no-power diagnosis
  • Virus removal & data recovery

What repair customers say

Rated 4.9 on Google

★★★★★

“You can tell they are honest people who know exactly what they are doing. My laptop now works like a dream. They went above and beyond.”
Eve Day · Google review

★★★★★

“They were very obliging and booked me in for a remote session later that morning. Whatever it was they put their finger on it and sorted it out. Great service.”
Roger Eede · Google review

★★★★★

“Even though the computer itself could not be saved, all my data was retrieved for a very reasonable price and customer service was second to none.”
John Plumbe · Google review

Read all our reviews →See them on Google →

// GOOD QUESTIONS

Frequently asked

Do you offer no-fix-no-fee?

Yes — if we can’t fix your device, you don’t pay for the diagnosis. We always quote clearly before any chargeable work.

Is there a warranty on repairs?

Yes — every repair is backed by a full 12-month warranty.

Do you repair both laptops and desktops?

Yes — Windows laptops and desktop PCs, plus common upgrades like SSDs and more memory.

Can you replace a laptop screen or battery?

Yes. Cracked or dim screens, worn-out batteries, charging ports, keyboards and trackpads are all common laptop repairs we carry out. You get a clear quote first and a 12-month warranty.

Can you remove a virus?

Yes — we remove viruses and malware, clean up your system and set up protection so it doesn’t come back.

Do I have to take out a subscription?

No — we offer one-off repairs with no subscription. Many customers then move to a monthly plan to avoid future problems.

Which areas do you cover?

All of Dorset — we're based in Bournemouth and collect free locally, with remote help available anywhere. See IT support across Dorset for every town we cover.

Can you recover my files?

In most cases, yes. Book a free collection before doing anything else and we’ll give you the best chance of recovering your data.

Book a computer repair

Tell us what’s wrong and we’ll get you booked in — remote or on-site, across Bournemouth, Poole and Dorset.

01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM