// DORSET’S INDEPENDENT DELL SPECIALIST · SINCE 1995
Dell support, servicing & repair across Bournemouth, Poole & Dorset
A fix, a service or a replacement — from a family-run, independent Dell specialist who’s supplied and supported Dell for homes and businesses since 2001.
Rated 4.9 on GoogleDell reseller since 2001 · no call-out fee- 1995a Dell specialist since
- 2001a Dell reseller since
- 12 monthswarranty on repair work · no fix, no fee
- 4.9★average rating on Google
Independent where it counts. We sell Dell as a reseller, but the repairs and support are ours: we’re not a Dell authorised repairer or Dell ProSupport, so you get an honest verdict, fair prices and the same friendly faces year after year — including on machines Dell would rather you replaced.
- Pick a machineOnline, in about a minute
- We check and quoteAvailability and the exact spec, before you commit
- We bring it to youTry it at home or work, set up and ready
Refurbished & new Dell
Time for a new Dell?
Business-grade Latitude laptops and OptiPlex desktops, tested and set up for you. Pick one online and we check it’s available and send you a quote.
- Latitude 342014″ · 11th-gen i5 · 16GB£510GUIDE
- Latitude 543014″ · 12th-gen i5 · 16GB£555GUIDE
- Latitude 742014″ ultralight · 11th-gen i5 · 16GB£520GUIDE
- OptiPlex 3080Micro / SFF / Tower · 10th-gen i5 · 16GB£545GUIDE
- OptiPlex 7090Micro / SFF / Tower · 11th-gen i5 · 16GB£610GUIDE
- A new 1TB Samsung 990 PRO in each
- Our 5-year guarantee on a 365 support plan
- We’ll bring one to your home or business to try
- Brand-new Dell to order too
Guide prices. Stock changes all the time, so we confirm the exact machine, specification and grade before you buy.
What Dell owners say
Rated 4.9 on Google
★★★★★
“The guys at 365 listened to my actual needs and tweaked a desktop to the specs I required. It’s a quality Dell machine, with good software included. They installed it and sorted out all the data transfer too.”
★★★★★
“I have trusted 365 with my IT support since 2001 and cannot recommend them highly enough. I’ve lost count of the number of PCs, tablets, laptops I’ve bought from them. Living 60 miles away has not been a problem either.”
★★★★★
“Can’t fault the skill and attention the 365 guys give… confidence that things keep ticking over with their regular maintenance access checks, and there on call when other oddities crop up — or I mess things up ;)”
Read all our reviews →See them on Google →Already a customer? Review us →
Everything Dell · 25 years of answers
Browse all our Dell help
Fixes you can try yourself, repairs, buying advice and every Dell range — or just talk to a techie.
Something wrong with your Dell? Fix it step by step 10
- Caps Lock light blinking, won’t turn on
- OptiPlex fan error at F1
- G15 running hot
- Killer Wi-Fi keeps dropping
- XPS battery swelling
- Docking station not working
- PC Health Check says this Dell cannot run Windows 11
- SupportAssist keeps popping up
- Update the BIOS safely
- Find the service tag, check the warranty
Dell support, servicing & emergency 8
Repair & upgrades in Dorset 7
Owner’s guides 5
Buying a refurbished Dell 10
Every Dell range, supported 6
Upgrading an older Dell 9
Which Dell should I buy? 7
Is this Dell worth it? 6
Dell & Windows 11 2
// GOOD QUESTIONS
Frequently asked
Do you offer Dell support across Bournemouth, Poole and Dorset?
Yes — we’re a family-run, independent Dell specialist based in Kinson, Bournemouth (BH10 7LH), and we’ve supplied and supported Dell systems for homes and businesses across Bournemouth, Christchurch, Poole and the wider Dorset area since 1995. Remote support and refurbished sales reach customers UK-wide.
Are you a Dell reseller or a Dell authorised repair centre?
Both parts have an honest answer. We are a genuine Dell reseller — and have been since 2001 — so we can supply brand-new Dell hardware as well as our tested refurbished range. For repairs and support, though, we’re deliberately independent: not a Dell Authorised Service Provider and not Dell ProSupport. That independence lets us give honest advice and fair prices, and fix machines Dell would rather you replaced.
Can you fix my Dell remotely?
Often, yes. Software, Windows, email, driver, setup and slowdown problems can usually be sorted the same day over a secure remote session you watch on screen — we always phone first. Physical faults (a screen, battery or port) need hands-on repair, with free local collection. See Dell remote support.
Do you support Dell for businesses as well as homes?
Both. We look after home users’ Dell laptops and desktops, and we support small-business Dell fleets — Latitude, OptiPlex and Precision — with proactive maintenance, remote and on-site help. See Dell business support. Home support is £18.25/month per computer; business from £24.38.
My Dell is out of warranty — can you still help?
Yes — that’s one of the best reasons to use an independent specialist. We repair out-of-warranty Dell laptops and desktops locally, usually far faster than Dell’s ship-it-away service, with no-fix-no-fee and a 12-month warranty on the work. See Dell out-of-warranty repair.
What if my Dell is too old to be worth fixing?
We’ll tell you honestly. If a repair costs more than the machine is worth, we’ll suggest a tested, refurbished business-grade Dell from £510 instead — with a new Samsung Pro SSD, a clean copy of Windows and our own 5-year guarantee on a 365 support plan. No pressure either way.
Not sure what your Dell needs? Just ask.
Tell us what’s going on — a fault, a fleet, a slow machine or a replacement — and we’ll give you an honest steer and a fixed price before any work. Or just leave it to the techies.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM