// FOR FAMILIES
Family IT support
Monthly support for households with multiple computers, tablets, printers, email accounts and online services — one friendly plan that keeps the whole family connected and protected.
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Rated 4.9 on GoogleEvery device covered · Family-safeHow we help
- 1995a family business since
- 6 weeksbetween full services on every plan
- £0call-out fee for remote help
- 4.9★average rating on Google
/01 — FOR YOU
One plan for the whole household
Modern homes are full of devices — laptops, tablets, phones, printers, games consoles and smart-home gadgets — and keeping them all working and safe is a job in itself.
One family plan covers everyone, with help for every device, parental-control advice and protection that keeps the whole household secure.
- Multiple computers & tablets
- Printers & Wi-Fi
- Email & Microsoft 365
- Parental controls advice
- Security for every device
- Backups for precious photos
- Games & smart-home help
- One simple monthly cost
/02 — WHAT’S COVERED
One plan for the whole household
Every device
Laptops, tablets, phones, printers and consoles — all kept working and connected for everyone.
- Computers, tablets & phones
- Printers & home Wi-Fi
- Games & smart-home help
- Fast remote fixes
Everyone protected
Security, parental-control advice and backups that keep the whole family safe and your memories secure.
- Security on every device
- Parental-control advice
- Backups for family photos
- Scam-checking on call
/03 — HOW IT WORKS
The whole family, sorted
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01
One simple plan
Tell us about your household and devices — one cost covers everyone.
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We set up & protect
We get every device working, connected and secured.
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One number to call
Friendly help for the whole family whenever you need it.
What customers say
Rated 4.9 on Google
★★★★★
“Thank you David & Steve for the usual service and sorting out the problem I told you about. Excellent work as usual.”
★★★★★
“Can’t fault the skill and attention the 365 guys give… confidence that things keep ticking over with their regular maintenance access checks, and there on call when other oddities crop up — or I mess things up ;)”
// FREE WITH EVERY PLAN · UPDATES ITSELF
365 PC Manager, on your PC
Our own free Windows app — digitally signed in our name — shows your PC’s health in plain English: drive condition, memory, protection, backup, Windows updates, risky programs and network settings, and an honest verdict. Anyone can use it, and we think every Windows PC should have it. On a plan it does more: it keeps your computer up to date and secure.
At every service we run a real broadband speed test from your machine and keep it with your record. Next visit, we can see whether your line has quietly got worse. No other local IT firm we can find will even show you your broadband speed — let alone track it visit to visit.
On a plan, every six-weekly service updates every program on the computer, not just Windows and Office — an out-of-date program is the back door criminals now hunt for with AI — checks your network’s safety, and ends with a written Service Report: what we did, how the machine scored, and anything worth planning. It is emailed to you, saved in your portal and left on your Desktop. And we keep an eye on the machines we look after between visits, so problems get caught before they bite. We can’t find another IT support company in Dorset that gives its customers an app of its own.
- Free forever, no sign-up, uninstall any time
- Every program kept up to date, not just Windows
- Your network’s safety checked at every service
- Broadband speed measured at every visit
- Every written Service Report in one place
- Your next visit — move or cancel it yourself
- Optional: let us run safe maintenance remotely
- No fake errors, no scare tactics, ever
// GOOD QUESTIONS
Frequently asked
Can you help with parental controls on the children’s devices?
Yes — it’s a normal part of a family visit. We set up the controls on the actual devices (Screen Time or Family Link on phones and tablets, the family settings on Xbox, PlayStation and Switch, YouTube and Minecraft), write down where they live for you, and show you how to change them. Our free parents’ guide has every step, checked against the makers’ own instructions, if you’d rather do it yourself.
Does one plan cover the whole family?
Yes — a family plan covers multiple computers, tablets and devices in your household under one simple monthly cost.
Can you help keep the kids safe online?
Yes, we advise on parental controls and set up sensible protection across the family’s devices.
Can you back up our family photos?
Absolutely — we set up reliable backups so your photos and memories are always safe.
Let’s sort your IT
Join the Dorset homes and businesses who never worry about technology. Pick a plan or say hello.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM