Home IT support subscriptions

Friendly monthly computer support for your home. Help with computers, laptops, printers, email, Wi-Fi, Microsoft 365, online accounts and security — patient, jargon-free and one message away.

★ Rated 4.9 on Google£18.25/mo per computerPatient, jargon-free helpFull service every 6 weeks

Home support plans

HOME SUPPORT

Home IT Support

Friendly cover for your computer — remote help, regular maintenance and security, all year round.

£18.25/mo per computer

  • Support for your computer
  • Unlimited remote support
  • Full service every 6 weeks
  • Written Service Report each visit
  • Your own 365 dashboard
  • Security & backup checks
  • Backup set up, with reminder texts if you like
  • Wi-Fi, printer & email help
  • Loyalty discount on any fault work
  • Patient, jargon-free help
Set up Direct Debit

Sets up one computer at £18.25/mo. More than one? Tell us and we’ll set the exact amount.

★ MOST POPULAR

+ MICROSOFT 365

Home Support + Microsoft 365

Everything in Home IT Support, plus Microsoft 365 set up and looked after for you.

£23.10/mo per computer

  • Everything in Home IT Support
  • Microsoft 365 set up & supported
  • Outlook email & Office apps
  • OneDrive backup help
  • One Microsoft 365 licence included
  • Extra licences £4.85/mo each
  • Your own 365 dashboard
Set up Direct Debit

Sets up one computer at £23.10/mo (one Microsoft 365 licence). More computers or licences? Tell us and we’ll set the exact amount.

// NO CONTRACT · CANCEL ANYTIME · MORE THAN ONE COMPUTER? JUST TELL US · COMPARE THE PLANS

/02 — WHAT WE HELP WITH

Everyday tech, sorted

From a slow laptop to a printer that won’t connect, we handle the everyday technology headaches so you don’t have to. Many things can be fixed remotely, without a visit.

Every plan includes a full computer service every six weeks — updates, clean-up, security and health checks — so your devices stay in great shape all year round. And you can see it working. Every service finishes with a written Service Report on your Desktop: what we did, how your computer scored for health and performance, and anything worth planning.

  • Remote computer support
  • Laptop & desktop help
  • Email setup & repair
  • Printer troubleshooting
  • Wi-Fi help
  • Microsoft 365 support
  • Windows updates
  • Security checks
  • Slow computer fixes
  • Backup advice
  • New device setup
  • Loyalty discount on any fault work
  • Scam & fraud prevention

/01 — IDEAL FOR

Help that feels human

Perfect for anyone who wants reliable tech help without the jargon or the wait.

Home users

Everyday help keeping your computer fast, safe and working the way it should.

Families

Cover for multiple computers, tablets, printers and online accounts under one plan.

Home workers

Reliable email, Microsoft 365, Wi-Fi and devices so you can work without interruptions.

Retired users

Unhurried, friendly help with laptops, email, photos, video calls and online safety.

Less-confident users

No silly questions. We explain everything clearly and keep you protected.

Students

Get assignments saved, backed up and devices running smoothly all term.

/03 — GETTING STARTED

Help in three simple steps

  1. 01

    Tell us your setup

    Each computer is £18.25/mo, with Microsoft 365 available for £4.85/mo per user. Monthly, no contract, cancel anytime.

  2. 02

    We get you set up

    A quick secure connection and a friendly welcome — usually within minutes.

  3. 03

    Relax — you’re covered

    Message us any time you’re stuck, and we’ll keep everything healthy each month.

// GOOGLE REVIEWS

Rated 4.9 on Google

 RATED 4.9 ON GOOGLE

“A friendly team, there to help when needed. Nice to know that our laptops are being regularly checked for updates and kept virus free. Worth the monthly fee.”
Alan BevisGOOGLE REVIEW
“I’m always so grateful for 365’s Brilliant service and how you are always able to come to the rescue immediately I have a problem.”
Free SpiritGOOGLE REVIEW
“Thanks for coming to my rescue once again. You still keep my computer system in perfect order. Many, many thanks.”
Cordelia CutlerGOOGLE REVIEW

// GOOD QUESTIONS

Frequently asked

Who is home IT support for?

Home users, families, retired and disabled people, students and home workers who want patient, jargon-free help with their everyday technology. Supporting retired and disabled people is one of our specialisms.

What does it cover?

Computers and laptops, printers, Wi-Fi, email, Microsoft 365, Windows updates, security checks, slow-computer fixes, backups, new device setup and scam-prevention advice.

How quickly can you help?

Most remote sessions start within minutes during opening hours (Mon–Fri, 9am–5pm), and subscribers always jump the queue.

Do I need to be good with computers?

Not at all. We explain everything in plain English and there’s no such thing as a silly question.

Also on every plan: your own 365 dashboard (try it free, or see the home demo), the free 365 PC Manager app, your customer portal and, if you want it, your own PC from anywhere. New to it? See what your first 6-weekly service looks like, compare the home plans in detail, or talk to a techie first on 01202 775566.