// GETTING STARTED
How it works when you join us
Wondering what actually happens when you sign up — and what you’ll have to do? Almost nothing, as it turns out. Here’s the friendly, no-surprises journey from hello to settled in.
- ● Nothing technical to do
- ● We always call first
- ● No contracts
// FROM HELLO TO SETTLED IN
Getting started is easy
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01
Say hello
Call us or drop us a message. We’ll have a friendly chat about what you need — no pressure, no jargon.
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02
Pick the right plan together
We’ll recommend the plan that genuinely fits — or you can try our Plan Finder. Rolling monthly, cancel anytime.
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03
We set things up securely
We get you set up for secure remote support over encrypted Splashtop SOS — and you watch everything on screen. We always phone before we connect.
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04
Your first friendly service
We give your computers a once-over, sort any niggles, and explain what we did in plain English. Nothing for you to do.
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05
Settling into the rhythm
From then on it’s a full service every six weeks with the same friendly team who get to know you — see what to expect.
What will you actually have to do?
Honestly, very little. You don’t need to be technical, you don’t need to prepare anything, and you’ll never be left to figure something out alone. We do the setup, we explain anything you’d like to understand, and we’re a phone call away whenever you need us. If you’re moving from another provider, we make switching smooth and handle it with no downtime.
And because we’re a family team, you’ll deal with the same familiar people who remember how you like things — not a call centre or a different stranger each time.
// GOOD QUESTIONS
Frequently asked
Do I need to be technical to join?
Not at all — quite the opposite. We handle the technical side and explain everything in plain English. Helping non-technical people is what we do best.
What do I actually have to do to get started?
Just get in touch. We’ll guide you through the rest, set everything up, and there’s nothing technical for you to prepare or do.
How quickly can I get started?
Usually within the same week — often sooner for remote setup. We’ll always work around what suits you.
Am I tied into a contract?
No — every plan is rolling and cancel-anytime. You stay because you’re happy, not because you’re locked in.
Ready to say hello?
Join the Dorset homes and businesses who never worry about IT — friendly, patient help from a team that gets to know you.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM