// FERNDOWN · DORSET
IT support in Ferndown
Home and business IT support in Ferndown — remote support, monthly plans, Microsoft 365 help and cybersecurity, from a local Dorset team. Remote fixes from £20, monthly plans from £18.25 per computer, and no call-out fee when we come to you.
Rated 4.9 on GoogleFamily-run since 1995 · real people, no call centre/01 — LOCAL & FRIENDLY
Your local Ferndown techies
Across Ferndown, West Moors and West Parley, we provide dependable IT support for homes, home workers and small businesses — keeping email, devices and security in great shape every month.
As your local IT company, we cover it all. IT support and business IT services, computer and laptop repairs, Microsoft 365, cybersecurity and practical IT solutions for Ferndown homes and businesses.
Most problems are solved remotely in minutes — and when you need someone in person, we’re close by. Local knowledge, no call-centres, no jargon.
Just need a one-off fix rather than a plan? See our computer & laptop repair in Ferndown — home visits, fast remote help and no call-out fee.
Running a business in Ferndown? See our dedicated business IT support around Ferndown Industrial Estate & Wimborne — fully managed IT, Microsoft 365, cybersecurity and support for one monthly cost per computer.
- Monthly IT support plans
- Computer & laptop repairs
- Microsoft 365 support
- Cybersecurity & backups
- Wi-Fi, printer & email help
- Remote & on-site support
// MOBILE SIGNAL · FERNDOWN
What mobile signal people actually get in Ferndown
Ofcom’s coverage checker is a prediction. These are measurements — taken on local people’s phones in the street with our free ten-second signal test, kept as ~500 m squares so nothing points at a home.
37 readings across 22 ~500 m squares in Ferndown so far — none has reached the 8-reading floor yet, so no speed is shown. The nearest to verified is at 4 of 8 readings. The first verified square here will appear on this page automatically.
Our own campervan has measured 2 places in Ferndown — one instrument, one network, the same way every time: Parley Cross 29.8 Mbps (15 tests), Ferndown Town 20.8 Mbps (14 tests). Ranked on the van signal map.
Strong outside but slow indoors? That is usually the building, not the mast — thick walls, foil-backed insulation, a phone three rooms from anything. Our free room-by-room WiFi survey shows which it is, and why WiFi keeps dropping explains the usual fixes.
Snapshot 2026-09-08 · the live map is always current · we never rank networks against each other.
/02 — HOW WE HELP
Everything Ferndown needs
Home IT support
Monthly plans and one-off help for Ferndown homes and families.
Business IT support & services
Reliable IT services and IT solutions for Ferndown sole traders and small businesses.
Computer repairs
Laptop and PC repairs, virus removal, upgrades and setup.
Microsoft 365
Outlook, Teams, OneDrive and licensing — set up and supported.
Cybersecurity
Protection from scams, malware and phishing.
Remote support
Fast, secure online help wherever you are.
/03 — HOMES & BUSINESSES
For every Ferndown home and business
Homes & families in Ferndown
Friendly monthly support and one-off help for Ferndown homes — computers, email, Wi-Fi, printers, photos and security, all looked after so technology just works.
- Computer & laptop help
- Email, Wi-Fi & printers
- Security & backups
- Patient, jargon-free help
Businesses in Ferndown
Reliable IT for Ferndown sole traders and small businesses — Microsoft 365, security, backups and staff support, like having your own IT department without the cost.
- Microsoft 365 & email
- Cybersecurity & backups
- Staff & device support
- Remote & on-site cover
/04 — HOW IT WORKS
Local help in three steps
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01
Get in touch
Call us or book online and tell us what you need in Ferndown.
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02
We connect
We help remotely in minutes over secure Splashtop SOS — or visit if it’s hands-on.
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03
We keep you covered
Stay on a monthly plan and we’ll keep your tech healthy all year round.
// GOOGLE REVIEWS
Rated 4.9 on Google
RATED 4.9 ON GOOGLE
★★★★★
“Can’t fault the skill and attention the 365 guys give… confidence that things keep ticking over with their regular maintenance access checks, and there on call when other oddities crop up — or I mess things up ;)”
★★★★★
“Always great service from these guys. I know I can contact them anytime I have a technical problem. I would absolutely recommend them.”
// NEARBY
We also cover nearby areas
// FREE WITH EVERY PLAN · UPDATES ITSELF
365 PC Manager, on your PC
Our own free Windows app — digitally signed in our name — shows your PC’s health in plain English: drive condition, memory, protection, backup, Windows updates, risky programs and network settings, and an honest verdict. Anyone can use it, and we think every Windows PC should have it. On a plan it does more: it keeps your computer up to date and secure.
At every service we run a real broadband speed test from your machine and keep it with your record. Next visit, we can see whether your line has quietly got worse. No other local IT firm we can find will even show you your broadband speed — let alone track it visit to visit.
On a plan, every six-weekly service updates every program on the computer, not just Windows and Office — an out-of-date program is the back door criminals now hunt for with AI — checks your network’s safety, and ends with a written Service Report: what we did, how the machine scored, and anything worth planning. It is emailed to you, saved in your portal and left on your Desktop. And we keep an eye on the machines we look after between visits, so problems get caught before they bite. We can’t find another IT support company in Dorset that gives its customers an app of its own.
- Free forever, no sign-up, uninstall any time
- Every program kept up to date, not just Windows
- Your network’s safety checked at every service
- Broadband speed measured at every visit
- Every written Service Report in one place
- Your next visit — move or cancel it yourself
- Optional: let us run safe maintenance remotely
- No fake errors, no scare tactics, ever
// GOOD QUESTIONS
Frequently asked
Do you provide IT support in Ferndown?
Yes — 365 Techies provides remote and on-site IT support for homes and businesses in Ferndown and the wider Dorset area, with monthly plans from £18.25 per computer.
Can you visit me in Ferndown?
Yes. Most issues are fixed remotely in minutes, and we provide on-site visits across Ferndown and the wider Dorset when hands-on help is needed.
What does monthly IT support cost?
Home support is £18.25/month per computer and business support from £24.38/month per computer. Home plans can add Microsoft 365 at £4.85/month per user, and one-off repairs are also available.
Is remote support secure?
Yes — sessions run over encrypted Splashtop SOS, you watch everything on screen, and access ends the moment the session does.
What can you help Ferndown customers with?
Computers and laptops, email, Microsoft 365, Wi-Fi, printers, security, backups, new device setup, virus removal and slow-computer fixes — for homes and businesses alike.
Are you a local IT company in Ferndown?
Yes. 365 Techies is a family-run local IT company, established in 1995. We provide IT support, IT services and computer & laptop repairs for homes and businesses across Ferndown and the wider Dorset area.
Do you provide business IT services and Microsoft 365 support in Ferndown?
Yes — we provide managed business IT services and IT solutions for Ferndown businesses, including Microsoft 365 setup, migration and support, cybersecurity, backups, and fast remote and on-site help.
IT support in Ferndown, sorted
Join the Ferndown homes and businesses who never worry about IT. Pick a plan or say hello.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM