// FOR CARE HOMES
IT support for care homes
Reliable, round-the-clock IT support for care homes — keeping care management systems, resident records, Wi-Fi, staff devices and communications working safely, 24 hours a day.
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Rated 4.9 on GoogleCare systems · Resident data secureHow we help
- 1995a family business since
- 6 weeksbetween full services on every plan
- £0call-out fee for remote help
- 4.9★average rating on Google
/01 — FOR YOU
Always-on IT for round-the-clock care
Care homes never close, and neither can their technology. From care planning systems to medication records and family communications, reliable, secure IT is part of good care.
We keep your systems running and your resident data protected, with support that understands a care setting can’t wait until Monday.
- Care management software
- Resident data security
- Reliable Wi-Fi everywhere
- Staff devices & logins
- CQC-friendly records
- Verified backups
- Email & communications
- Responsive support
/02 — FOR YOUR HOME
Built for care settings
Systems & data
The care software and resident records your home depends on, kept reliable and secure.
- Care management software
- Encryption & access control
- Verified backups
- CQC-friendly records handling
Staff & connectivity
Whole-building Wi-Fi and staff devices that just work, so carers can focus on residents.
- Whole-building Wi-Fi
- Staff devices & logins
- Email & communications
- Fast, responsive support
/03 — HOW IT WORKS
Reliable care IT in three steps
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01
We assess
We review your systems, devices and connectivity needs.
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02
We set up & secure
We make everything reliable and protect resident data.
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03
We support
Responsive, ongoing help that fits a 24/7 setting.
What customers say
Rated 4.9 on Google
★★★★★
“Thank you David & Steve for the usual service and sorting out the problem I told you about. Excellent work as usual.”
★★★★★
“Can’t fault the skill and attention the 365 guys give… confidence that things keep ticking over with their regular maintenance access checks, and there on call when other oddities crop up — or I mess things up ;)”
// FREE WITH EVERY PLAN · UPDATES ITSELF
365 PC Manager, on your PC
Our own free Windows app — digitally signed in our name — shows your PC’s health in plain English: drive condition, memory, protection, backup, Windows updates, risky programs and network settings, and an honest verdict. Anyone can use it, and we think every Windows PC should have it. On a plan it does more: it keeps your computer up to date and secure.
At every service we run a real broadband speed test from your machine and keep it with your record. Next visit, we can see whether your line has quietly got worse. No other local IT firm we can find will even show you your broadband speed — let alone track it visit to visit.
On a plan, every six-weekly service updates every program on the computer, not just Windows and Office — an out-of-date program is the back door criminals now hunt for with AI — checks your network’s safety, and ends with a written Service Report: what we did, how the machine scored, and anything worth planning. It is emailed to you, saved in your portal and left on your Desktop. And we keep an eye on the machines we look after between visits, so problems get caught before they bite. We can’t find another IT support company in Dorset that gives its customers an app of its own.
- Free forever, no sign-up, uninstall any time
- Every program kept up to date, not just Windows
- Your network’s safety checked at every service
- Broadband speed measured at every visit
- Every written Service Report in one place
- Your next visit — move or cancel it yourself
- Optional: let us run safe maintenance remotely
- No fake errors, no scare tactics, ever
// GOOD QUESTIONS
Frequently asked
Do you support care management software?
Yes — we keep your care planning, rostering and medication systems running reliably and securely.
Is resident data protected?
Yes — we use encryption, access controls and verified backups to keep sensitive resident records safe.
Can you provide Wi-Fi throughout the home?
Yes — we design reliable Wi-Fi for staff, systems and residents’ families across the whole building.
How quickly can you help?
Subscribers get fast, priority remote support, with on-site help across Dorset when it’s needed.
Let’s sort your IT
Join the Dorset homes and businesses who never worry about technology. Pick a plan or say hello.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM