// FOR WEB, DESIGN & CREATIVE AGENCIES
IT support for web, design & creative agencies
IT support for web, design and creative agencies across Bournemouth, Poole and Dorset — keeping your Adobe and design workstations fast, your big project files safe, and the websites you host for clients online. So your team can stay in flow and ship the work. Rated 4.9 on Google.
- ● Adobe & design workstations
- ● Big-file storage & backup
- ● Client website uptime
A creative agency runs on two things: the work in front of you and the trust of the clients who hired you. When Photoshop stutters on a 2GB layered file, when a render crawls, when the shared drive fills up mid-deadline, or when a client’s website drops offline, both of those take the hit at once.
We keep the kit your designers, editors and developers actually use — Adobe Creative Cloud, Figma, video and 3D tools, fast storage and the websites you host — quick, reliable and properly backed up, with sensible security around the client data you’re trusted to hold. Plain English, no jargon, real local people who pick up the phone.
// THE IT HEADACHES WE TAKE AWAY
Built around how you really work
Workstations that can’t keep up
Adobe, Premiere, After Effects and 3D tools eat RAM, GPU and disk. When a workstation chokes on big files or renders, billable creative time bleeds away. We spec, tune and maintain Windows machines built for the work.
Project files everywhere
PSDs, 4K footage, RAW shoots and finished masters sprawl across desktops, Dropbox, Google Drive and an ageing NAS. We set up fast, organised shared storage so the team finds the right version — not ‘final_v7_REAL’.
Client websites going down
If a site you built or host drops offline, the client calls you, not their host. We help keep WordPress and other client sites up, patched and monitored, with DNS, SSL certificates and domain renewals that don’t lapse by surprise.
Freelancer & contractor access sprawl
Projects spin up with extra hands, then logins and shared passwords linger long after they’ve gone. We tidy access with proper accounts, a password manager and clean offboarding, so old contractors can’t reach client work.
Holding clients’ data & brand assets
You handle clients’ customer lists, analytics, contact-form data and brand libraries — which makes you a data processor under UK GDPR. We help you protect that data with sensible security, access control and backups so it stays where it should.
Downtime at the worst moment
Deadlines don’t move because email broke or the internet dropped during a client upload. We give you reliable connectivity, fast priority help and a backup line of attack, so a tech wobble doesn’t blow a launch.
// WHAT WE LOOK AFTER
Your whole IT, handled
From the everyday to the business-critical, we keep your technology working so you can get on with the job — with a real local person on the end of the phone whenever you need one.
- Creative Windows workstations spec'd, built and tuned for Adobe, video and 3D
- Fast, organised shared storage and NAS for big project files
- Verified backups of live projects, archives and client sites
- Help keeping client WordPress & hosted sites up, patched and monitored
- DNS, SSL certificates and domain renewals managed so nothing lapses
- Microsoft 365, Outlook and Teams set up and looked after
- Password manager, secure access and clean freelancer offboarding
// WE KNOW YOUR WORLD
Since 2010 we’ve provided the IT sales, servicing and support for Vivid Websites, a Bournemouth web agency — so we already understand the day-to-day of keeping an agency’s machines, files and client sites running.
// WHY CHOOSE 365 TECHIES
A local team you can actually reach
- A real local family firm since 1995 — you talk to people who know your setup, not a ticket queue
- We support the agency around your creative tools — the workstations, storage, email, network and websites that keep them running
- We help you meet your UK GDPR and data-protection obligations to clients, and prepare for Cyber Essentials if a contract asks for it
- Fast, priority help when a deadline is on the line — remotely or on-site across Bournemouth, Poole and Dorset
We support businesses of every kind across Dorset — see our business support plans.
// GOOD QUESTIONS
Frequently asked
Do you support Adobe Creative Cloud and other design software?
Yes — we keep Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere, After Effects), Figma, video and 3D tools running smoothly on fast Windows workstations, and we’ll spec or build machines that can actually handle your files and renders. We support the kit and systems around your creative software; we’re not an Adobe reseller. Please note we support Windows and Android, not Apple Macs.
Can you help keep the websites we host for clients online?
Yes. We help keep client WordPress and other hosted sites up, updated and monitored, and we manage the DNS, SSL certificates and domain renewals that quietly cause outages when they lapse. If a client site has a problem, we help you get it back fast so the call to you ends well.
How do we handle big project files and backups?
We set up fast, organised shared storage or a NAS so your team works from one tidy source instead of scattered drives and cloud folders — then back it up properly, with verified, off-site copies of live projects and archives. No more lost work or hunting for the right version.
We handle client data — can you help us stay compliant?
Yes. When you hold clients’ customer lists, analytics, contact-form submissions or marketing data, you act as a data processor under UK GDPR, with duties around security, access and breach response. We help YOU meet those obligations with sensible security, access control and verified backups — we set up the IT, you stay in control of the data. If a client contract asks for Cyber Essentials, we can help you prepare for it too.
Can our freelancers and remote team work securely?
Yes — secure remote access, Microsoft 365 and a shared password manager mean freelancers and home-based team members can work safely from anywhere, and we make sure access is cleanly removed the moment a contract ends, so old logins can’t reach live client work.
Let’s sort your studio’s IT
Join the Dorset agencies and small businesses who never worry about technology. Keep your team in flow and your client sites online — pick a plan or just say hello.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM