// FOR E-COMMERCE
IT support for e-commerce & online retailers
IT support for online retailers and e-commerce businesses across Dorset — keeping your order, stock and payment systems, email and security fast and reliable, because every minute of downtime is lost sales.
Prefer to write? Message us
Rated 4.9 on GoogleOrder & stock systems · Secure paymentsHow we help
- 1995a family business since
- 6 weeksbetween full services on every plan
- £0call-out fee for remote help
- 4.9★average rating on Google
/01 — FOR YOU
Because downtime means lost sales
When you sell online, your business never closes — and neither can your systems. From order and stock management to secure payments and a flood of customer email, it all has to keep running.
We keep the technology behind your shop reliable and secure — the computers, connection, email and accounts you run it on — with fast help and strong protection for customer data. For building or hosting the storefront itself, see our web design & hosting.
- Order & stock system support
- Secure payment & account protection
- Reliable email at volume
- Customer data security
- Microsoft 365 & cloud
- Verified backups
- Fast internet & failover
- Priority support
/02 — FOR YOUR SHOP
Built for online retailers
Keep selling
The systems, email and connectivity your online shop depends on, kept fast and resilient.
- Order & stock system support
- Reliable email at volume
- Fast internet & failover
- Priority support
Protect customers
Customer and payment data, protected and backed up.
- Secure payments & accounts
- Customer data security
- Verified backups
- Microsoft 365 & cloud
/03 — HOW IT WORKS
A more reliable shop in three steps
-
01
We review
We look at your order, payment, email and connectivity setup.
-
02
We secure & strengthen
We make it resilient and protect your customer data.
-
03
We support
Priority help so a glitch never costs you sales.
What customers say
Rated 4.9 on Google
★★★★★
“These guys look after my IT requirements at reasonable cost. They are less patronising than most and explain things in plain English, rather than gobbledygook.”
★★★★★
“I took my laptop to 365 and within a day the problem was rectified and I paid half the amount of money I expected. They are honest, upfront and swift.”
// FREE WITH EVERY PLAN · UPDATES ITSELF
365 PC Manager, on your PC
Our own free Windows app — digitally signed in our name — shows your PC’s health in plain English: drive condition, memory, protection, backup, Windows updates, risky programs and network settings, and an honest verdict. Anyone can use it, and we think every Windows PC should have it. On a plan it does more: it keeps your computer up to date and secure.
At every service we run a real broadband speed test from your machine and keep it with your record. Next visit, we can see whether your line has quietly got worse. No other local IT firm we can find will even show you your broadband speed — let alone track it visit to visit.
On a plan, every six-weekly service updates every program on the computer, not just Windows and Office — an out-of-date program is the back door criminals now hunt for with AI — checks your network’s safety, and ends with a written Service Report: what we did, how the machine scored, and anything worth planning. It is emailed to you, saved in your portal and left on your Desktop. And we keep an eye on the machines we look after between visits, so problems get caught before they bite. We can’t find another IT support company in Dorset that gives its customers an app of its own.
- Free forever, no sign-up, uninstall any time
- Every program kept up to date, not just Windows
- Your network’s safety checked at every service
- Broadband speed measured at every visit
- Every written Service Report in one place
- Your next visit — move or cancel it yourself
- Optional: let us run safe maintenance remotely
- No fake errors, no scare tactics, ever
// GOOD QUESTIONS
Frequently asked
Do you build or host online shops?
Building and hosting the storefront is covered by our web design & hosting service. This page is about the IT behind your business — the computers, connection, email, accounts and security you run it on.
Can you keep us online and selling?
We keep your systems, internet and email reliable, and can set up backup internet so a single outage doesn’t stop your sales. See resilient connectivity.
Is our customer data protected?
We help you protect customer and order data with sensible security, MFA, access controls and verified backups.
Can you help as we grow?
Yes — from a one-person operation to a busy team, we scale support, security and advice as your online business grows.
Let’s sort your IT
Join the Dorset homes and businesses who never worry about technology. Pick a plan or say hello.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM