// POOLE · NURSERY IT
Friendly IT support for nurseries in Poole & Dorset
Looking for reliable IT support for your day nursery or pre-school in Poole? We look after the Windows PCs, Android tablets, wifi, printers and backups your setting runs on every day — including the machines behind cloud childcare software like Tapestry, Famly and Ovivio. Warm, patient help from a family-run Dorset team that’s been fixing computers since 1995.
Rated 4.9 on GoogleFamily-run since 1995 · no fix, no fee// EVERYDAY IT, SORTED
IT support built around a busy nursery
Running a nursery is relentless enough without a frozen PC at the front desk or the wifi dropping during pick-up. We’re a friendly, family-run Dorset IT team and we look after the everyday technology your setting depends on, so your staff can get back to the children.
- The Windows PCs and laptops in the office and staff room
- Android tablets used for observations, registers and photos
- Wifi across playrooms, the garden and the office
- Printers, scanners and label printers
- Broadband, routers and network points
- Secure, tested backups of your important records
No call-out fee, no-fix-no-fee on repairs, and a real person who knows your setting on the end of the phone.
// CHILDCARE SOFTWARE
The PCs and tablets behind Tapestry, Famly and Ovivio
Most nurseries now run cloud-based childcare and EYFS software such as Tapestry, Famly or Ovivio. Those apps belong to their own providers — we don’t claim to run or partner with them — but every one of them needs a reliable device, a solid internet connection and a working login to be any use at all. That’s exactly where we come in.
- Keeping the Windows PCs and Android tablets that staff log in on fast, updated and secure
- Making sure the wifi and broadband behind the software stay reliable
- Sorting logins, browsers and printing when something won’t load
- Backing up the local files, photos and documents on your own machines
We support Windows and Android. We don’t currently support Apple Macs, iPads or iPhones, so if your observations happen to run on iPads we’ll happily look after the network, wifi and backups around them instead.
// SAFEGUARDING & DATA
Secure backups and GDPR-friendly data security
Safeguarding notes, children’s records, staff files and consent forms are some of the most sensitive data any organisation holds. We help you keep them safe with practical, plain-English data security — not legal advice, just sensible IT.
- Secure, automatic backups so a lost or broken PC never means lost records
- Regularly tested restores, so you know the backup actually works
- Strong passwords, screen locks and encrypted devices
- Locking down who can see what, and removing access when staff leave
- Anti-malware protection and safe browsing on every machine
Formal GDPR policies or a Data Protection Officer are a job for a specialist, but we’ll make the technical side — backups, security and access — genuinely GDPR-friendly. See our GDPR & IT compliance and cybersecurity help for more.
// WIFI, PRINTERS & CCTV
Wifi, printers, CCTV and door-entry networking
A nursery lives on its wifi and printers — from tablet observations in the garden to printing daily sheets, allergy lists and labels. We keep the network humming and step in fast when it doesn’t.
- Wifi that reaches every room, the garden and the office without dead spots
- Printers and scanners set up and shared across the team
- CCTV and door-entry systems connected to your network and online
- New network points and cabling where you need them
- Broadband and router problems chased down and fixed
On-site visits across Bournemouth, Christchurch, Poole and the wider Dorset area, plus fast remote help for the things we can fix without leaving our desk.
// STAFF & PRICING
Staff accounts, no call-out fees and clear pricing
People come and go in any nursery, and each new starter or leaver means accounts to set up or lock down. We make onboarding and offboarding staff simple and secure, and our pricing is clear and per-computer — no surprises.
- Setting up new staff logins, email and Microsoft 365 accounts
- Safely removing access the day someone leaves
- Business IT support from £24.38 per month, per computer
- Microsoft 365, priced per plan
- No call-out fee and no-fix-no-fee on repairs
Remote support runs over Splashtop, and we always phone before we connect — the session is watching-only, you see everything on screen, and it ends the moment we disconnect. Prefer someone on-site? We’ll come to you across Poole and Dorset.
FAMILY-RUN SINCE 1995 · ★ 4.9 ON GOOGLE · 200+ COMPUTERS UNDER OUR CARE · NO FIX, NO FEE · SAME-DAY REMOTE SUPPORT
// GOOD QUESTIONS
Frequently asked
Do you support the computers our nursery childcare software runs on, like Tapestry or Famly?
Yes. We look after the Windows PCs, Android tablets, wifi, logins and backups that cloud software such as Tapestry, Famly and Ovivio needs to work. The apps themselves belong to their providers, but we keep the devices and network behind them reliable and secure.
How much does IT support for a nursery in Poole cost?
Business IT support starts at £24.38 per month, per computer, and Microsoft 365 is priced per plan. There’s no call-out fee and repairs are no-fix-no-fee, so you always know where you stand.
Can you back up our safeguarding notes and children’s records?
Yes. We set up secure, automatic backups of the important files on your own machines and test that they restore properly, so a broken or lost PC never means lost records. This is practical data security, not legal advice.
Do you help with our nursery’s wifi, tablets and printers?
We do — wifi across every playroom and the garden, Android tablets for observations, and printers for daily sheets and labels are all part of what we look after. We’ll also connect CCTV and door-entry systems to your network.
Do you offer IT support for nurseries and pre-schools across Dorset?
Yes. We visit nurseries on-site across Bournemouth, Christchurch, Poole and the wider Dorset area, and we can help even faster by remote support for anything that doesn’t need a visit.
Is remote support safe to use in a nursery?
Very. We always phone before we connect, the session runs over Splashtop as watching-only, you can see everything happening on screen, and access ends the instant we disconnect.
Let’s take the tech off your plate
Tell us about your nursery and we’ll sort the PCs, wifi, backups and security so your team can focus on the children. Friendly, jargon-free help across Poole and Dorset — call 01202 775566 or drop us a line.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM