// POOLE · DORSET
IT support in Poole
Friendly, local IT support for Poole homes and businesses — monthly support plans, computer repairs, Microsoft 365, cybersecurity and fast remote help from a team just next door. Remote fixes from £20, monthly plans from £18.25 per computer, and no call-out fee when we come to you.
Rated 4.9 on GoogleFamily-run since 1995 · real people, no call centre/01 — LOCAL & FRIENDLY
Your local Poole techies
From Poole Quay and the harbour to Canford Heath, and around the Nuffield and Fleets Corner business areas, we look after home users, families, sole traders and small businesses across Poole, including the town’s marine and boating trade. We keep computers, email, Wi-Fi, Microsoft 365 and security working all year round.
As your local IT company, we cover it all. IT support and business IT services, computer and laptop repairs, Microsoft 365, cybersecurity and practical IT solutions for Poole homes and businesses.
Most problems are solved remotely in minutes — and when you need someone in person, we’re close by. Local knowledge, no call-centres, no jargon.
Just need a one-off fix rather than a plan? See our computer & laptop repair in Poole — home visits, fast remote help and no call-out fee.
Running a business in Poole? See our dedicated business IT support plans — fully managed IT, Microsoft 365, cybersecurity and support for one monthly cost per computer.
While you are here: the buoy behind our free live sea conditions page sits in Poole Bay, and Sandbanks is one of the spots on our sunrise and sunset guide — part of Bournemouth365, the local pages we run alongside the day job.
- Monthly IT support plans
- Computer & laptop repairs
- Microsoft 365 support
- Cybersecurity & backups
- Wi-Fi, printer & email help
- Remote & on-site support
// LOCAL TRACK RECORD
Poole businesses we have looked after for years
Emblem Sports Cars, the South Coast’s independent Ferrari, Maserati and Lamborghini specialists — we have been their IT support since 2016, including the diagnostic systems in the workshop. Beckox Plastic Fabrications, whose own clients include Rolls-Royce, Merck and Wessex Water — since 2001. And we supported the Poole financial advisers PFM Associates from 1997 to 2016, through an acquisition, an office relocation and every machine in between.
Two decades with the same firms is the only IT reference that means anything.
// MOBILE SIGNAL · POOLE
What mobile signal people actually get in Poole
Ofcom’s coverage checker is a prediction. These are measurements — taken on local people’s phones in the street with our free ten-second signal test, kept as ~500 m squares so nothing points at a home.
Poole has 43 verified squares — the three fastest and three slowest — each the median of people’s own phones (8 or more inland, 5 or more on the seafront’s finer ~140 m squares), indoor and outdoor together, all networks pooled:
- Manning's Heath: 192.5 Mbps median download from 8 readings
- Bearwood: 175.5 Mbps median download from 10 readings
- Upper Parkstone: 152.1 Mbps median download from 13 readings
- Alder Hills: 16.9 Mbps median download from 9 readings
- Canford Cliffs: 3.1 Mbps median download from 8 readings (a ~140 m seafront square)
- Penn Hill: 1.5 Mbps median download from 9 readings
Another 41 squares are still filling in — the nearest to verified is at 7 of 8 readings.
Our own campervan has measured 6 places in Poole — one instrument, one network, the same way every time: Lower Parkstone 101.2 Mbps (45 tests), Old Town 94.2 Mbps (343 tests), Lilliput 87.4 Mbps (17 tests). Ranked on the van signal map.
Strong outside but slow indoors? That is usually the building, not the mast — thick walls, foil-backed insulation, a phone three rooms from anything. Our free room-by-room WiFi survey shows which it is, and why WiFi keeps dropping explains the usual fixes.
Snapshot 2026-09-08 · the live map is always current · we never rank networks against each other.
/02 — HOW WE HELP
Everything Poole needs
Home IT support
Monthly plans and one-off help for Poole homes and families.
Business IT support & services
Reliable IT services and IT solutions for Poole sole traders and small businesses.
Computer repairs
Laptop and PC repairs, virus removal, upgrades and setup.
Microsoft 365
Outlook, Teams, OneDrive and licensing — set up and supported.
Cybersecurity
Protection from scams, malware and phishing.
Remote support
Fast, secure online help wherever you are.
/03 — HOMES & BUSINESSES
For every Poole home and business
Homes & families in Poole
Friendly monthly support and one-off help for Poole homes — computers, email, Wi-Fi, printers, photos and security, all looked after so technology just works.
- Computer & laptop help
- Email, Wi-Fi & printers
- Security & backups
- Patient, jargon-free help
Businesses in Poole
Reliable IT for Poole sole traders and small businesses — Microsoft 365, security, backups and staff support, like having your own IT department without the cost.
- Microsoft 365 & email
- Cybersecurity & backups
- Staff & device support
- Remote & on-site cover
/04 — HOW IT WORKS
Local help in three steps
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01
Get in touch
Call us or book online and tell us what you need in Poole.
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02
We connect
We help remotely in minutes over secure Splashtop SOS — or visit if it’s hands-on.
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03
We keep you covered
Stay on a monthly plan and we’ll keep your tech healthy all year round.
// GOOGLE REVIEWS
Rated 4.9 on Google
RATED 4.9 ON GOOGLE
★★★★★
“Thank you David & Steve for the usual service and sorting out the problem I told you about. Excellent work as usual.”
★★★★★
“365 Techies have given my PC its regular ‘MOT’ for many years now. Not only that, but if I have any problems, however small, David and Steve are always there at the other end of the phone to answer my questions and reassure me.”
// NEARBY
We also cover nearby areas
// FREE WITH EVERY PLAN · UPDATES ITSELF
365 PC Manager, on your PC
Our own free Windows app — digitally signed in our name — shows your PC’s health in plain English: drive condition, memory, protection, backup, Windows updates, risky programs and network settings, and an honest verdict. Anyone can use it, and we think every Windows PC should have it. On a plan it does more: it keeps your computer up to date and secure.
At every service we run a real broadband speed test from your machine and keep it with your record. Next visit, we can see whether your line has quietly got worse. No other local IT firm we can find will even show you your broadband speed — let alone track it visit to visit.
On a plan, every six-weekly service updates every program on the computer, not just Windows and Office — an out-of-date program is the back door criminals now hunt for with AI — checks your network’s safety, and ends with a written Service Report: what we did, how the machine scored, and anything worth planning. It is emailed to you, saved in your portal and left on your Desktop. And we keep an eye on the machines we look after between visits, so problems get caught before they bite. We can’t find another IT support company in Dorset that gives its customers an app of its own.
- Free forever, no sign-up, uninstall any time
- Every program kept up to date, not just Windows
- Your network’s safety checked at every service
- Broadband speed measured at every visit
- Every written Service Report in one place
- Your next visit — move or cancel it yourself
- Optional: let us run safe maintenance remotely
- No fake errors, no scare tactics, ever
// GOOD QUESTIONS
Frequently asked
Do you provide IT support in Poole?
Yes — 365 Techies provides remote and on-site IT support for homes and businesses in Poole and the wider Dorset area, with monthly plans from £18.25 per computer.
Can you visit me in Poole?
Yes. Most issues are fixed remotely in minutes, and we provide on-site visits across Poole and the wider Dorset when hands-on help is needed.
What does monthly IT support cost?
Home support is £18.25/month per computer and business support from £24.38/month per computer. Home plans can add Microsoft 365 at £4.85/month per user, and one-off repairs are also available.
Is remote support secure?
Yes — sessions run over encrypted Splashtop SOS, you watch everything on screen, and access ends the moment the session does.
What can you help Poole customers with?
Computers and laptops, email, Microsoft 365, Wi-Fi, printers, security, backups, new device setup, virus removal and slow-computer fixes — for homes and businesses alike.
Are you a local IT company in Poole?
Yes. 365 Techies is a family-run local IT company, established in 1995. We provide IT support, IT services and computer & laptop repairs for homes and businesses across Poole and the wider Dorset area.
Do you provide business IT services and Microsoft 365 support in Poole?
Yes — we provide managed business IT services and IT solutions for Poole businesses, including Microsoft 365 setup, migration and support, cybersecurity, backups, and fast remote and on-site help.
IT support in Poole, sorted
Join the Poole homes and businesses who never worry about IT. Pick a plan or say hello.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM