// SHAFTESBURY · DORSET
IT support in Shaftesbury
Friendly IT support and computer repairs for homes and businesses in Shaftesbury — monthly plans, Microsoft 365, cybersecurity and quick remote help. Remote fixes from £20, monthly plans from £18.25 per computer, and no call-out fee when we come to you.
Rated 4.9 on GoogleFamily-run since 1995 · real people, no call centre/01 — LOCAL & FRIENDLY
Your local Shaftesbury techies
Around Shaftesbury and Gold Hill, out to Motcombe and the Vale, we keep North Dorset homes and small businesses running smoothly, with remote help and on-site visits when needed.
As your local IT company, we cover it all. IT support and business IT services, computer and laptop repairs, Microsoft 365, cybersecurity and practical IT solutions for Shaftesbury homes and businesses.
Most problems are solved remotely in minutes — and when you need someone in person, we’re close by. Local knowledge, no call-centres, no jargon.
Just need a one-off fix rather than a plan? See our computer & laptop repair in Shaftesbury — home visits, fast remote help and no call-out fee.
- Monthly IT support plans
- Computer & laptop repairs
- Microsoft 365 support
- Cybersecurity & backups
- Wi-Fi, printer & email help
- Remote & on-site support
// MOBILE SIGNAL · SHAFTESBURY
What mobile signal people actually get in Shaftesbury
Ofcom’s coverage checker is a prediction. These are measurements — taken on local people’s phones in the street with our free ten-second signal test, kept as ~500 m squares so nothing points at a home.
Verified squares in Shaftesbury — each the median of people’s own phones (8 or more inland, 5 or more on the seafront’s finer ~140 m squares), indoor and outdoor together, all networks pooled:
- The Maltings: 4.6 Mbps median download from 8 readings
Another 1 square is still filling in — the nearest to verified is at 1 of 8 readings.
Strong outside but slow indoors? That is usually the building, not the mast — thick walls, foil-backed insulation, a phone three rooms from anything. Our free room-by-room WiFi survey shows which it is, and why WiFi keeps dropping explains the usual fixes.
Snapshot 2026-09-08 · the live map is always current · we never rank networks against each other.
/02 — HOW WE HELP
Everything Shaftesbury needs
Home IT support
Monthly plans and one-off help for Shaftesbury homes and families.
Business IT support & services
Reliable IT services and IT solutions for Shaftesbury sole traders and small businesses.
Computer repairs
Laptop and PC repairs, virus removal, upgrades and setup.
Microsoft 365
Outlook, Teams, OneDrive and licensing — set up and supported.
Cybersecurity
Protection from scams, malware and phishing.
Remote support
Fast, secure online help wherever you are.
/03 — HOMES & BUSINESSES
For every Shaftesbury home and business
Homes & families in Shaftesbury
Friendly monthly support and one-off help for Shaftesbury homes — computers, email, Wi-Fi, printers, photos and security, all looked after so technology just works.
- Computer & laptop help
- Email, Wi-Fi & printers
- Security & backups
- Patient, jargon-free help
Businesses in Shaftesbury
Reliable IT for Shaftesbury sole traders and small businesses — Microsoft 365, security, backups and staff support, like having your own IT department without the cost.
- Microsoft 365 & email
- Cybersecurity & backups
- Staff & device support
- Remote & on-site cover
/04 — HOW IT WORKS
Local help in three steps
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01
Get in touch
Call us or book online and tell us what you need in Shaftesbury.
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02
We connect
We help remotely in minutes over secure Splashtop SOS — or visit if it’s hands-on.
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03
We keep you covered
Stay on a monthly plan and we’ll keep your tech healthy all year round.
// GOOGLE REVIEWS
Rated 4.9 on Google
RATED 4.9 ON GOOGLE
★★★★★
“Efficient and helpful people.”
★★★★★
“After a quick phone call they log in to my computer and quickly sort me out. It’s good to know who you can trust and rely on these days. A very fair company indeed.”
// NEARBY
We also cover nearby areas
// FREE WITH EVERY PLAN · UPDATES ITSELF
365 PC Manager, on your PC
Our own free Windows app — digitally signed in our name — shows your PC’s health in plain English: drive condition, memory, protection, backup, Windows updates, risky programs and network settings, and an honest verdict. Anyone can use it, and we think every Windows PC should have it. On a plan it does more: it keeps your computer up to date and secure.
At every service we run a real broadband speed test from your machine and keep it with your record. Next visit, we can see whether your line has quietly got worse. No other local IT firm we can find will even show you your broadband speed — let alone track it visit to visit.
On a plan, every six-weekly service updates every program on the computer, not just Windows and Office — an out-of-date program is the back door criminals now hunt for with AI — checks your network’s safety, and ends with a written Service Report: what we did, how the machine scored, and anything worth planning. It is emailed to you, saved in your portal and left on your Desktop. And we keep an eye on the machines we look after between visits, so problems get caught before they bite. We can’t find another IT support company in Dorset that gives its customers an app of its own.
- Free forever, no sign-up, uninstall any time
- Every program kept up to date, not just Windows
- Your network’s safety checked at every service
- Broadband speed measured at every visit
- Every written Service Report in one place
- Your next visit — move or cancel it yourself
- Optional: let us run safe maintenance remotely
- No fake errors, no scare tactics, ever
// GOOD QUESTIONS
Frequently asked
Do you provide IT support in Shaftesbury?
Yes — 365 Techies provides remote and on-site IT support for homes and businesses in Shaftesbury and the wider Dorset area, with monthly plans from £18.25 per computer.
Can you visit me in Shaftesbury?
Yes. Most issues are fixed remotely in minutes, and we provide on-site visits across Shaftesbury and the wider Dorset when hands-on help is needed.
What does monthly IT support cost?
Home support is £18.25/month per computer and business support from £24.38/month per computer. Home plans can add Microsoft 365 at £4.85/month per user, and one-off repairs are also available.
Is remote support secure?
Yes — sessions run over encrypted Splashtop SOS, you watch everything on screen, and access ends the moment the session does.
What can you help Shaftesbury customers with?
Computers and laptops, email, Microsoft 365, Wi-Fi, printers, security, backups, new device setup, virus removal and slow-computer fixes — for homes and businesses alike.
Are you a local IT company in Shaftesbury?
Yes. 365 Techies is a family-run local IT company, established in 1995. We provide IT support, IT services and computer & laptop repairs for homes and businesses across Shaftesbury and the wider Dorset area.
Do you provide business IT services and Microsoft 365 support in Shaftesbury?
Yes — we provide managed business IT services and IT solutions for Shaftesbury businesses, including Microsoft 365 setup, migration and support, cybersecurity, backups, and fast remote and on-site help.
IT support in Shaftesbury, sorted
Join the Shaftesbury homes and businesses who never worry about IT. Pick a plan or say hello.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM