// LAPTOP REPAIR
Laptop repair in Bournemouth, Poole & Dorset
Cracked screen, swollen battery, dead charging port, or a laptop that just won't turn on? We diagnose the real fault, quote clearly before any chargeable work, and fix Windows laptops properly — with free local collection across Bournemouth, Poole, Christchurch and Dorset. Rated 4.9 on Google, family-run since 1995.
- ● No-fix-no-fee
- ● 12-month warranty
- ● Free local collection
A laptop is harder to fix than a desktop — everything is squeezed into a thin case, the screen and hinges take real punishment, and one worn-out part can stop the whole machine. If yours switches off when you move it, that is usually one of those worn parts — a known fault with known fixes. That's exactly why laptops are most of what we repair. The good news is that the faults people assume are fatal — a black screen, a dead battery, a port that won't charge — are very often a straightforward, affordable repair rather than a reason to buy a new machine.
This is the laptop-specific side of our repair work. We handle the parts unique to portable machines: screens and hinges, batteries and charging circuits, keyboards and trackpads, cooling and liquid damage. We diagnose the genuine cause, tell you honestly whether it's worth repairing, and explain everything in plain English — no jargon, no pressure. We work on Windows laptops only (not Apple MacBooks).
// WHAT WE COVER
Laptop Repair that just works
Cracked & faulty screens
Smashed, cracked, flickering, dim or lined laptop screens replaced — plus loose or broken hinges that pull the bezel apart. Clear quote first, with the right panel for your model — see typical laptop screen repair costs in Bournemouth.
Batteries & charging ports
Won't hold charge, drops dead at 40%, or a swollen battery lifting the case? We replace worn batteries and repair loose or dead charging ports and DC jacks safely.
No power & won't boot
A laptop that shows nothing, beeps, or freezes on the maker's logo. We trace it to the real cause — power circuit, RAM, drive or Windows — instead of guessing.
Keyboards & trackpads
Sticky, dead or missing keys, a trackpad that won't click, or drink spilled across the keys. We replace keyboards and clean up spills before corrosion spreads.
Overheating & shutdowns
Fans roaring, the base too hot to touch, or sudden shutdowns under load. We clean clogged cooling, re-paste the processor and stop the throttling and crashes.
Slow laptop speed-ups
Most slow laptops aren't worn out — they just need an SSD and more memory. A modern SSD upgrade is the single biggest speed boost an older laptop can get.
// HOW IT WORKS
Simple, honest, sorted
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01
Tell us what's wrong
Call, text or book online and describe the fault — won't charge, cracked screen, won't switch on. We arrange free local collection across Dorset, or you can drop it in. Many software faults we can even start remotely the same day.
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02
Diagnose & clear quote
We find the genuine cause, not just the symptom, and tell you honestly whether it's worth repairing. You get a clear fixed quote and the repair-or-replace verdict before any chargeable work — and if we can't fix it, you don't pay for the diagnosis.
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03
Fixed, tested & returned
Once you approve, we carry out the repair, fully test it, and return your laptop with your files intact wherever possible. Every repair is backed by our 12-month warranty.
// THE DETAIL
What we’ll do for you
Friendly, plain-English help from a real local team — no jargon, no pressure, and a clear quote before any chargeable work.
- Laptop screen & hinge replacement
- Battery & charging-port repair
- Liquid-spill & no-power diagnosis
- SSD & memory upgrades for speed
- Virus removal & Windows repair
- Data backup & file recovery
Related: Computer Repairs · Refurbished Dell · Backup & Recovery
// GOOD QUESTIONS
Frequently asked
My laptop won’t turn on at all — no lights, nothing. Is it dead?
Often not — a completely dead laptop is frequently the charger, the charging port or a drained battery rather than the motherboard. Work through our guide to a laptop that won’t turn on with no lights — including what to check after a power cut — and if it stays dead we’ll diagnose it properly, no fix no fee.
Is it worth repairing my laptop or should I replace it?
It depends on the age and the fault. A new battery, screen or SSD upgrade often gives a perfectly good laptop several more years for a fraction of the cost of a new machine — while a failed motherboard on an old laptop usually isn't worth it. We give you an honest verdict before you spend a penny. If replacement does make sense, we sell quality refurbished business-grade Dell laptops from £510, so you're not pushed into an expensive new purchase.
Can you replace a cracked laptop screen?
Yes — cracked, smashed, flickering, dim or lined screens are one of the most common laptop repairs we do, along with broken or loose hinges. We source the correct panel for your specific model, quote clearly first, and back the work with our 12-month warranty.
My laptop won't turn on or charge — can you fix it?
Usually, yes. A laptop that's completely dead, won't charge, or won't get past the maker's logo can be a faulty charger, a worn charging port or DC jack, a failed battery, a loose memory module or a Windows problem. We diagnose the real cause rather than guessing, so you only pay to fix what's actually broken.
I spilled a drink on my laptop — what should I do?
Turn it off, unplug it, don't try to charge or switch it back on, and get it to us as soon as possible. Liquid causes corrosion over the following days, so acting fast gives the best chance of a clean recovery. We'll assess the damage and tell you honestly what's repairable.
Will I lose my files when you repair my laptop?
We take care to protect your data and, wherever possible, return your laptop with everything intact. If a drive is failing we'll talk you through backup and recovery options first. To stay protected against any future failure, ask us about our backup support and a monthly plan that keeps your files safe automatically.
Get your laptop fixed properly
Tell us what's wrong and we'll get you booked in — free local collection across Bournemouth, Poole, Christchurch and Dorset, no-fix-no-fee, with a clear quote before any work.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM