// CYBER THREAT

Malware & viruses explained

Viruses, spyware and trojans can slow your device, steal your data or worse. Here’s what malware is, how to spot it, and how to stay protected.

  • ● Plain English
  • ● How to protect yourself
  • ● Real help on call

/01 — WHAT IT IS

Know your enemy

Malware is a catch-all term for harmful software — viruses, spyware, trojans and more — designed to damage your device, spy on you or steal your data. It spreads through dodgy downloads, attachments, websites and infected USB sticks.

Good protection plus good habits keep almost all of it out, and catch what does slip through.

  • Sudden slowness or crashes
  • Pop-ups and adverts
  • Programs you didn’t install
  • Browser homepage changes
  • Friends getting odd messages from you
  • Unexplained data use

/02 — HOW TO PROTECT YOURSELF

Stay one step ahead

  • Real-time protection

    Malwarebytes Premium blocks malware as it tries to run.

  • Keep updated

    Patched systems are far harder to infect.

  • Careful downloads

    Only install from trusted sources.

  • Web filtering

    Block malicious sites before they load.

  • Backups

    So even a serious infection can’t cost you your data.

  • A human to ask

    Not sure if something’s safe? Ask us first.

Our partner Malwarebytes Premium blocks threats like this in real time — prefer to protect your own device?

Malwarebytes Premium — trusted protection

Affiliate link — we may earn a small commission if you buy through it, at no extra cost to you.

/03 — IF YOU’VE BEEN HIT

What to do right now

  1. 01

    Disconnect

    Take the device off the network to limit spread.

  2. 02

    Don’t log in

    Avoid banking and key accounts until it’s clean.

  3. 03

    We clean & protect

    We remove the malware, check for damage and set up protection.

// NEED THIS FIXED RIGHT NOW?

Skip the DIY — call 01202 775566 and we can be looking at your screen within minutes. You watch everything we do, and most problems on this page are fixed in one short remote session. (Mon–Fri, 9am–5pm.)

Start SOS Remote Support Call 01202 775566

// GOOD QUESTIONS

Frequently asked

How do I know if I have a virus?

Watch for slowness, pop-ups, unknown programs and odd account activity — then run a scan or ask us to check.

Is free antivirus enough?

Free tools help but often miss modern threats; we use managed Malwarebytes Premium for proper, always-on protection.

Can you remove malware remotely?

Yes — in most cases we can clean an infected Windows device remotely and secure it.

Worried about malware & viruses?

We protect Dorset homes and businesses from threats like this every day — with layered security, Malwarebytes Premium and a real person to ask.

01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM