Published 16 June 2026 · Microsoft 365 · by the 365 Techies team — Microsoft Partners & Dell specialists, looking after Dorset since 1995
It is a common and risky misconception that data in Microsoft 365 is automatically backed up. Microsoft runs the platform; recovering your lost data is down to you.
The gaps to know about
Deleted emails and files are only kept for a limited time. After that, accidental deletion, a departing employee, or ransomware can mean permanent loss — and Microsoft's standard retention will not save you.
The fix
A dedicated Microsoft 365 backup keeps independent, recoverable copies of your email, OneDrive, SharePoint and Teams data, so you can restore exactly what you need, whenever you need it.
Key points
- Microsoft does not back up your data for you
- Standard retention is limited and time-bound
- Protects against deletion, leavers and ransomware
- Restore email, OneDrive, SharePoint and Teams
Prefer to let us handle it? Our monthly IT support plans include this and much more, from £18.25/month per computer — with a friendly techie on hand whenever you need one. Call 01202 775566 or view our plans.