// MICROSOFT PARTNER

Microsoft 365, done properly

Setup, email migration, licensing, admin lockouts and the everyday Outlook, Teams and OneDrive problems, for Bournemouth, Poole and Dorset homes and businesses. Home Microsoft 365 with us is £4.85 per user a month, business plans are priced per plan, remote fixes start at £20, and there is no call-out fee on site. Rated 4.9 on Google.

  • ● Microsoft Partner
  • ● Office Specialists
  • ● Setup, migration & security

/01 — OVERVIEW

Make Microsoft 365 work for you

Microsoft 365 is powerful — but only when it’s set up properly. Too often it’s half-configured, over-licensed and wide open. We get email, files and apps working together, lock it down, and keep it running smoothly.

From a single home mailbox to a full business migration, we handle the setup, the licensing, the security and the day-to-day support — so you can just use it.

We’ve supported Microsoft Office since 1995, the dial-up days, and taught it for over ten years. That was at our own Dorset Microsoft Education Resource Centre in Bournemouth, and in local schools and colleges including Bournemouth & Poole College and Bournemouth School for Girls. Our centre was an authorised Microsoft Office Specialist and Certiport testing centre — the plaques are on our about page. As Microsoft partners and certified Office Specialists, we set up, migrate, secure and support Microsoft 365. From a single mailbox at home to a whole team in the cloud, it all works together and is managed for you.

  • Setup & licensing
  • Email & Outlook
  • Email migration
  • Teams & collaboration
  • OneDrive & SharePoint
  • Exchange Online
  • MFA & security
  • User onboarding & leavers
  • Microsoft 365 backup
  • Friendly training

/02 — WHAT WE DO

Everything Microsoft 365

Setup & licensing

The right plan and licences, set up properly — no overpaying, no missing features.

Email & Outlook

Outlook configured on every device, send/receive issues fixed, shared mailboxes sorted.

Migration

Move email, contacts and calendars from old systems to Microsoft 365 — nothing lost.

Teams & collaboration

Teams, meetings and channels set up so your team can work together anywhere.

OneDrive & SharePoint

Files in the cloud, synced and shared securely, with sensible permissions.

Security & MFA

Multi-factor authentication, mailbox protection and email filtering as standard.

/03 — OUTLOOK PROBLEMS

Common Outlook problems we fix

Outlook playing up? We sort these every day — usually remotely, in minutes. See the full Outlook problems guide, or jump straight to yours:

/03 — APPS WE SUPPORT

Every app, covered

  • Outlook
  • Teams
  • OneDrive
  • SharePoint
  • Word
  • Excel
  • Exchange
  • Defender

/04 — HOME & BUSINESS

Microsoft 365, your way

Microsoft 365 at home

Personal and Family subscriptions set up across all your devices — email, Office apps, OneDrive storage and the security to keep it safe.

  • Personal & Family plans
  • Outlook & Office on every device
  • OneDrive photo & file storage
  • MFA & account security

Microsoft 365 for business

A fully managed business tenant — mailboxes, Teams, SharePoint, security policies, onboarding and leaver checks, all looked after on your plan.

  • Business Basic, Standard & Premium
  • Teams, SharePoint & shared files
  • Onboarding & leaver checks
  • Security policies & backup

/05 — MOVING TO MICROSOFT 365

A smooth move, nothing lost

  1. 01

    We plan

    We check your current setup, recommend the right licences and plan the migration around you.

  2. 02

    We migrate

    We move email, contacts, calendars and files to Microsoft 365 — usually overnight, with no downtime.

  3. 03

    We support

    We configure every device, secure it with MFA, and keep it running on your support plan.

/06 — LOCAL MICROSOFT 365 HELP

Microsoft 365 & Office 365 support across Dorset

Need someone local to install, set up or fix Microsoft 365? We provide Microsoft 365 and Office 365 support, installation and migration for homes and businesses across Bournemouth, Christchurch, Poole, Dorchester, Weymouth, Ferndown, Gillingham and the rest of Dorset. That is remotely anywhere, and on-site when you need a hands-on Office 365 installer.

// EVERYTHING MICROSOFT OFFICE · SUPPORTED SINCE 1995 · TAUGHT FOR 10+ YEARS

Browse all our Microsoft Office help

Thirty years of Office, all in one place — from a firm that taught it at our own Dorset Microsoft Education Resource Centre. Jump to what you need, or talk to a techie.

// FROM 365 TECHIES

Microsoft 365 business plans from us

Microsoft 365 comes with our business support: Business Care (£37 a person) includes Business Standard, and Business Care Plus (£48) includes Premium. Already on one of our support plans? Add any of these at the price shown.

Microsoft 365 Business Basic

Business email on your own domain, Teams, 1 TB of OneDrive storage each, and the web and mobile Office apps.

£6.50per person a month, with one of our support plans

Add to your support plan

Microsoft 365 Business Standard

Everything in Basic, plus the full Office apps — Word, Excel, Outlook and PowerPoint — installed on your computers.

£12.50per person a month, with one of our support plans

Comes with Business Care: £37 a person, with our support included

Get Business Care

Microsoft 365 Business Premium

Everything in Standard, plus Microsoft’s business security: Defender for Business and Intune device management.

£19.75per person a month, with one of our support plans

Comes with Business Care Plus: £48 a person, with our support included

Get Business Care Plus

Business email only (Exchange Online)

Professional email on your own domain with a 50 GB mailbox, without the Office apps.

£3.75per person a month, with one of our support plans

Add to your support plan

Microsoft 365 backup (Acronis)

A separate, unlimited cloud copy of each person’s Microsoft 365 email, OneDrive, SharePoint and Teams, so deleted or encrypted files and emails can be brought back.

£4.50per person a month

Get this set up

Prices are per month. We’re not VAT registered, so there’s no VAT to add. Microsoft 365 licences come with our support plans. The support is month to month. The Microsoft 365 licences run for Microsoft’s 12-month year: if you leave in that year, the licences are charged to its end.

// GOOD QUESTIONS

Frequently asked

Can you set up Microsoft 365 from scratch?

Yes, we handle everything: choosing the right licences, creating mailboxes and user accounts, and setting up your domain. Then we configure Outlook, Teams, OneDrive and SharePoint so it all works together from day one.

Can you migrate our old email to Microsoft 365?

Yes — we migrate email, contacts and calendars from old systems (including Gmail, IMAP and older Exchange) to Microsoft 365 with minimal disruption and nothing lost.

Which Microsoft 365 licence do we actually need?

We’ll advise honestly, from Microsoft 365 Personal and Family at home to Business Basic, Standard or Premium for teams. You get the features you need without paying for ones you don’t.

Do you help secure Microsoft 365?

Yes — multi-factor authentication, secure sign-in, mailbox protection, email filtering and sensible security policies. We can also back up Microsoft 365, which Microsoft doesn’t do for you. See our cybersecurity and backup pages.

We’re locked out of the Microsoft 365 admin centre — what does it cost?

A £20 minimum charge for the investigation, paid before we start: we work out which recovery route applies, gather what Microsoft will ask for and keep the case moving. Anything beyond that is quoted first. The fix itself often sits with Microsoft, which is why we say the charge up front — see our guide to being locked out of Microsoft 365 admin.

Can you train us to use it?

Absolutely — friendly, plain-English help with Outlook, Teams, OneDrive and SharePoint, so you and your team actually get the most out of it.

Do you support home users too?

Definitely — from a single personal mailbox to family setups, we make Microsoft 365 simple at home as well as at work.

Do you support Microsoft 365 for Dorset businesses?

Yes. We set up, migrate, secure and support Microsoft 365 for businesses right across Dorset, Bournemouth and Poole, from a single mailbox to a whole team. The help is friendly and in plain English.

Are you a local Office 365 installer in Bournemouth and Poole?

Yes, we’re a hands-on Office 365 and Microsoft 365 installer for Bournemouth, Poole and across Dorset. We install and set up Office 365 on your PCs and laptops, migrate your email, and get Outlook, Teams and OneDrive working, remotely or on-site.

Do you provide Microsoft 365 support in Bournemouth and Poole?

Yes — Microsoft 365 support for Bournemouth and Poole homes and businesses: setup, migration, licensing, security and everyday help, with fast remote support and on-site visits when you need them.

We’re locked out of our Microsoft 365 admin account — can you help?

Yes — orphaned tenants are more common than you’d think: the one admin leaves, or the password dies with an old phone. Our guide to recovering a locked-out Microsoft 365 admin account covers the real routes back in — and we’ll drive the whole recovery for you.

How much does Microsoft 365 support cost?

For home users, Microsoft 365 is £4.85 per user per month with us, set up and supported — the same figure that appears on our home plan pages. For businesses we price the right business plan (Basic, Standard or Premium) with you. If you already have licences elsewhere, we can support those on a plan instead. Every price on this site is the real one, and we are not VAT registered, so there is nothing to add.

Get Microsoft 365 working for you

Stuck with Outlook, Teams or a migration? Get it sorted by Microsoft partners — or fold Microsoft 365 into a monthly plan.

01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM