// MOBILE & TABLET
Mobile & tablet support
Help with Android phones and tablets, Samsung and Windows devices — email setup, syncing, backups, security, app problems and getting your mobile devices working with everything else.
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Rated 4.9 on GoogleAndroid & Samsung · Email & backupsHow we help
- 1995a family business since
- 6 weeksbetween full services on every plan
- £0call-out fee for remote help
- 4.9★average rating on Google
/01 — FOR YOU
Your phone and tablet, just working
Our phones and tablets run our lives, but email that won’t set up, photos that won’t back up and apps that won’t behave are everyday frustrations.
We sort your Android and Windows mobile devices and keep them secure — synced, backed up and working with your computer, email and cloud.
- Android phone & tablet help
- Samsung device help
- Email on your phone
- Photo & contact backup
- App & account problems
- Security & lost-device help
- New phone setup
- Syncing across devices
/02 — HOME & BUSINESS
Mobile support for everyone
Personal devices
Your Android phone and tablet set up, synced, backed up and secure.
- Email & accounts
- Photo & contact backup
- Security & lost-device help
- New phone setup
Work devices
Business Android and Windows devices working with Microsoft 365 and your tools.
- Microsoft 365 on mobile
- Secure business email
- Device security
- Fast, priority support
/03 — HOW IT WORKS
Mobile sorted in three steps
-
01
Tell us the issue
Tell us your device and what’s not working.
-
02
We fix it
We sort it remotely and set it up properly.
-
03
We support
Ongoing help for all your Android & Windows devices.
// FIX IT YOURSELF FIRST
What is the phone doing? Pick the closest, and work through it step by step on that page
What customers say
Rated 4.9 on Google
★★★★★
“Thank you David & Steve for the usual service and sorting out the problem I told you about. Excellent work as usual.”
★★★★★
“Can’t fault the skill and attention the 365 guys give… confidence that things keep ticking over with their regular maintenance access checks, and there on call when other oddities crop up — or I mess things up ;)”
// FREE WITH EVERY PLAN · UPDATES ITSELF
365 PC Manager, on your PC
Our own free Windows app — digitally signed in our name — shows your PC’s health in plain English: drive condition, memory, protection, backup, Windows updates, risky programs and network settings, and an honest verdict. Anyone can use it, and we think every Windows PC should have it. On a plan it does more: it keeps your computer up to date and secure.
At every service we run a real broadband speed test from your machine and keep it with your record. Next visit, we can see whether your line has quietly got worse. No other local IT firm we can find will even show you your broadband speed — let alone track it visit to visit.
On a plan, every six-weekly service updates every program on the computer, not just Windows and Office — an out-of-date program is the back door criminals now hunt for with AI — checks your network’s safety, and ends with a written Service Report: what we did, how the machine scored, and anything worth planning. It is emailed to you, saved in your portal and left on your Desktop. And we keep an eye on the machines we look after between visits, so problems get caught before they bite. We can’t find another IT support company in Dorset that gives its customers an app of its own.
- Free forever, no sign-up, uninstall any time
- Every program kept up to date, not just Windows
- Your network’s safety checked at every service
- Broadband speed measured at every visit
- Every written Service Report in one place
- Your next visit — move or cancel it yourself
- Optional: let us run safe maintenance remotely
- No fake errors, no scare tactics, ever
// GOOD QUESTIONS
Frequently asked
Which phones and tablets do you support?
We support Android phones and tablets, Samsung devices and Windows tablets. Please note we don’t currently offer remote support for Apple iPhones or iPads.
Can you set up email on my phone?
Yes — we set up and fix email on your Android phone or tablet, including Microsoft 365 and business email.
Can you back up my photos and contacts?
Yes — we set up reliable photo, contact and file backup so nothing’s ever lost.
Can you set up my new phone?
Yes — we move everything across to your new Android phone or tablet and get it working.
Let’s sort your IT
Join the Dorset homes and businesses who never worry about technology. Pick a plan or say hello.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM