Reliable monthly IT support for homes and businesses: remote help, regular maintenance, security checks and a friendly techie whenever you need one, from £18.25 a month per computer. We visit across Bournemouth, Poole and Dorset, and help remotely anywhere in the UK.
// NO LOCK-IN · CANCEL ANYTIME · FULL COMPUTER SERVICE EVERY 6 WEEKS · BUSINESS: REMOTE FIXES INCLUDED · HOME: LOYALTY DISCOUNT ON FAULT WORK
// EVERY MONTH
What’s included every month
One predictable monthly cost instead of a bill every time something breaks: problems are caught early, devices last longer, and a single emergency repair can cost more than a year of support.
Regular maintenance
A full computer service every six weeks to keep devices fast, clean and healthy. Each one ends with a written Service Report, emailed to you and saved in your portal: what we did, how the machine scored, what to plan for.
Unlimited remote support
Secure help over Splashtop SOS, usually within minutes during opening hours.
Security & protection
Antivirus, web protection, patching and a real human to ask ‘is this email safe?’
Microsoft 365 help
Outlook, Teams, OneDrive and licensing — set up and kept working for you.
Backup checks
Backups verified regularly — and we can text you a reminder to plug in your backup drive when one’s due.
Friendly advice
Plain-English guidance on new devices, software and staying safe online.
Our loyalty promise
Once you’re up and running we keep it that way — and if a fault ever does crop up, any work you need is discounted because you’re on support. On a business plan, remote fixes are included.
Choose a home or business plan. Monthly rolling, no contracts, cancel anytime.
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We call, then connect
We phone to check you’re ready, then connect securely via Splashtop SOS — you watch everything on screen.
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Covered every month
Maintenance, protection and a friendly techie on hand, every single month.
// GOOD QUESTIONS
Frequently asked
What is monthly IT support?
Monthly IT support is a subscription: ongoing help, regular maintenance, security checks and priority response for one predictable monthly cost. You stop paying per repair when something breaks.
How much does it cost?
Home support is £18.25/month per computer, and business support starts from £24.38/month per computer. Microsoft 365 can be added to a home plan for £4.85/month per user. Every plan includes a full computer service every six weeks, finished with a written Service Report. It is emailed to you, saved in your portal and left on your Desktop, covering what we did, how the computer scored, and anything worth planning.
Can I cancel my plan?
Yes — plans are monthly and cancel-anytime with no lock-in contract.
Do you support both homes and businesses?
Yes. We support home users, home workers, sole traders and small businesses across Bournemouth, Poole and the rest of Dorset.
What is it like dealing with you day to day?
Friendly and unhurried. We phone before we connect for a remote session or a full computer service, and we call ahead with an arrival time when we’re visiting. If you’d like, we can text you a reminder when your backup’s due. Because we’re a family team, you deal with the same familiar people who get to know how you like things set up.