Monthly IT support subscriptions

Reliable monthly IT support for homes and businesses: remote help, regular maintenance, security checks and a friendly techie whenever you need one, from £18.25 a month per computer. We visit across Bournemouth, Poole and Dorset, and help remotely anywhere in the UK.

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// PICK A PLAN

Home or business support

FOR BUSINESS

Business IT Support

Reliable monthly IT support for sole traders and small businesses across Dorset.

FROM £24.38/mo per computer

  • Priority response
  • Microsoft 365 management
  • Cybersecurity & backups
  • Staff onboarding & advice
  • Remote fixes included
See Business Plans & Prices

DIRECT DEBIT BY GOCARDLESS · CANCEL ANYTIME

// NO LOCK-IN · CANCEL ANYTIME · FULL COMPUTER SERVICE EVERY 6 WEEKS · BUSINESS: REMOTE FIXES INCLUDED · HOME: LOYALTY DISCOUNT ON FAULT WORK

// EVERY MONTH

What’s included every month

One predictable monthly cost instead of a bill every time something breaks: problems are caught early, devices last longer, and a single emergency repair can cost more than a year of support.

  • Regular maintenance

    A full computer service every six weeks to keep devices fast, clean and healthy. Each one ends with a written Service Report, emailed to you and saved in your portal: what we did, how the machine scored, what to plan for.

  • Unlimited remote support

    Secure help over Splashtop SOS, usually within minutes during opening hours.

  • Security & protection

    Antivirus, web protection, patching and a real human to ask ‘is this email safe?’

  • Microsoft 365 help

    Outlook, Teams, OneDrive and licensing — set up and kept working for you.

  • Backup checks

    Backups verified regularly — and we can text you a reminder to plug in your backup drive when one’s due.

  • Friendly advice

    Plain-English guidance on new devices, software and staying safe online.

  • Our loyalty promise

    Once you’re up and running we keep it that way — and if a fault ever does crop up, any work you need is discounted because you’re on support. On a business plan, remote fixes are included.

See exactly what our 6-weekly preventative maintenance includes →

// HOW IT WORKS

Up and running in 15 minutes

  1. 01

    Pick your plan

    Choose a home or business plan. Monthly rolling, no contracts, cancel anytime.

  2. 02

    We call, then connect

    We phone to check you’re ready, then connect securely via Splashtop SOS — you watch everything on screen.

  3. 03

    Covered every month

    Maintenance, protection and a friendly techie on hand, every single month.

// GOOD QUESTIONS

Frequently asked

What is monthly IT support?

Monthly IT support is a subscription: ongoing help, regular maintenance, security checks and priority response for one predictable monthly cost. You stop paying per repair when something breaks.

How much does it cost?

Home support is £18.25/month per computer, and business support starts from £24.38/month per computer. Microsoft 365 can be added to a home plan for £4.85/month per user. Every plan includes a full computer service every six weeks, finished with a written Service Report. It is emailed to you, saved in your portal and left on your Desktop, covering what we did, how the computer scored, and anything worth planning.

Can I cancel my plan?

Yes — plans are monthly and cancel-anytime with no lock-in contract.

Do you support both homes and businesses?

Yes. We support home users, home workers, sole traders and small businesses across Bournemouth, Poole and the rest of Dorset.

What is it like dealing with you day to day?

Friendly and unhurried. We phone before we connect for a remote session or a full computer service, and we call ahead with an arrival time when we’re visiting. If you’d like, we can text you a reminder when your backup’s due. Because we’re a family team, you deal with the same familiar people who get to know how you like things set up.

Also on every plan: your own 365 dashboard (try it free, or see the demos for homes and businesses), the free 365 PC Manager app, your customer portal and, if you want it, your own PC from anywhere. New to it? See what your first 6-weekly service looks like, or talk to a techie first.