// BOURNEMOUTH · NEW LAPTOP SETUP
A new laptop, set up and ready to switch on
We set up new laptops for people right across Bournemouth — either buy a refurbished Dell from us that arrives fully set up on Windows 11, or let us set up the laptop you bought anywhere, and we’ll get it working properly. We move everything across from your old machine, make the screen easy to read, and sit with you to show you how it all works. No call-out fee, and we always phone before we ever connect.
Rated 4.9 on GoogleFamily-run since 1995 · no fix, no fee// TWO WAYS WE HELP
Two easy ways to get a laptop that just works
Buying a new laptop should feel exciting, not stressful. We help people all over Bournemouth get a laptop that simply switches on and works — no boxes of settings to wade through, no updates crawling along, no pop-ups you didn’t ask for. There are two easy ways we can help.
- Buy one ready-to-go from us — a professionally refurbished business Dell that arrives fully set up on Windows 11.
- Let us set up the one you bought — any make, from any shop or website, and we’ll set it up properly for you.
Either way you get the same friendly faces, no call-out fee, and a patient hand at the end to show you how everything works.
// OPTION A · READY-TO-GO
Buy a refurbished Dell, delivered ready to switch on
If you’d rather not shop around, let us hand you a laptop that’s ready the moment you lift the lid. Our refurbished business-grade Dell laptops (Latitude) start from £510 and desktops (OptiPlex) from £545 and come to you completely set up on Windows 11.
Before it reaches you, we:
- Create your account and get you signed in — no confusing setup screens.
- Run every Windows update so it’s current and secure from day one.
- Strip out the useless ‘bloatware’ that clutters new machines.
- Install proper protection against viruses and scams.
- Make the text larger and simplify the desktop so it’s easy on the eyes.
Every machine gets a brand-new Samsung Pro SSD with a 5-year guarantee, any remaining Dell warranty where applicable and our own 5-year guarantee on a 365 support plan on top. You can see the current stock on our Dell laptops & desktops and refurbished laptops in Dorset pages.
// OPTION B · YOURS SET UP
Already bought a laptop? We’ll set it up properly
Already treated yourself — or a family member — to a new laptop? Wonderful. We come to you across Bournemouth (priced before we come), or collect the laptop and bring it back ready, and we’ll turn a bare, out-of-the-box machine into one that’s ready to use.
- Complete the Windows 11 setup and create the right account for you.
- Get all the updates and protection sorted properly.
- Remove the trial software and clutter that slows things down.
- Set up your email, printer and wifi so they just work.
- Simplify the screen and enlarge the text if you’d like.
We’ll also safely move your photos, files and favourites across from the old laptop so nothing precious gets left behind. Then we sit with you and show you how it all works.
// KIND & PATIENT
Gentle help for older people and family buyers
A lot of the new laptops we set up are bought by sons and daughters for a parent — and we understand exactly what you need. The machine should be simple, safe and reassuring, and the help should be patient and jargon-free.
- The same familiar faces — a small, family-run team (established 1995), not a call centre.
- No call-out fee and no-fix-no-fee, so there are no nasty surprises.
- We phone before we ever connect for any remote help, and you see everything on the screen.
- Plain English, at your pace — we’re happy to write things down and go over them again.
If you’re buying for an older relative, just tell us and we’ll set the laptop up to be as easy as possible. For more on this, see our computer help for older people.
// WHAT WE SET UP
What ‘fully set up’ actually means
When we say a laptop is ‘fully set up’, here’s what that actually includes:
- Windows 11 installed, updated and signed in.
- Bloatware and trial software removed.
- Anti-virus and scam protection in place.
- Email, wifi and your printer connected.
- Your photos, files and favourites moved across.
- Larger text and a tidy, simple desktop.
- A friendly walkthrough so you feel confident.
We look after Windows laptops (and Android phones and tablets). We don’t currently support Apple Macs or iPads — if that’s what you have, we’ll happily point you in the right direction. Want the full picture? See our new computer setup service or IT support in Bournemouth.
// RELATED
Related: our refurbished Dell laptops & desktops and refurbished laptops in Dorset from £510, safely transferring your photos & files to the new machine, our full new computer setup, patient computer help for older people, and IT support in Bournemouth. Get in touch. Setting up a laptop for a new member of staff? See new employee laptop setup for small businesses.
FAMILY-RUN SINCE 1995 · ★ 4.9 ON GOOGLE · 200+ COMPUTERS UNDER OUR CARE · NO FIX, NO FEE · SAME-DAY REMOTE SUPPORT
// GOOD QUESTIONS
Frequently asked
Can I buy a laptop that’s already set up in Bournemouth?
Yes. We sell professionally refurbished business Dell laptops from £510, delivered fully set up on Windows 11 — accounts created, updates done, protection installed and the screen made easy to read. You just switch it on.
I’ve bought my elderly mum a new laptop — can you set it up for her?
Absolutely. We’ll collect the laptop (any make) or visit (priced before we come), and we’ll set it up simply and safely, move everything across from her old machine, and patiently show her how to use it.
How much does a ready-to-go laptop cost?
Our refurbished business-grade Dell laptops start from £510. Each one comes with a new 1TB Samsung 990 PRO SSD (5-year guarantee), a Dell warranty and our own 5-year guarantee on a 365 support plan, and there’s no call-out fee.
Do you set up new laptops at home across Bournemouth and Poole?
Yes. We cover Bournemouth, Christchurch, Poole and the wider Dorset area on-site, so we can set your new laptop up at your own kitchen table if that’s easier — priced before we come.
Will you move everything from my old laptop to the new one?
Yes — we safely transfer your photos, documents, favourites and email so nothing gets left behind. You can read more on our transfer photos & files page.
Do you set up Apple or Mac laptops?
We’re Windows and Android specialists, so we don’t currently support Apple Macs, iPads or iPhones. If you’ve bought a Windows laptop, though, we’ll have it running beautifully.
Let’s get your new laptop ready
Tell us whether you’d like a refurbished Dell that arrives ready to switch on, or a hand setting up the laptop you already bought. We’ll do the fiddly bits, move everything across, and show you how it works — no call-out fee, and we phone before we connect.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM