Business IT · Dorset
IT support with no lock-in contract
Been burned by a long IT contract before? We do it differently. 365 Techies give Bournemouth, Poole, Christchurch and Dorset businesses fast, same-day IT support on a rolling monthly plan you can cancel anytime. Rated 4.9 on Google.
- ● Rolling monthly, cancel anytime
- ● No long tie-in or exit fees
- ● Same-day local response
The Problem
Why most IT companies lock you in
Most managed IT providers ask you to sign a 12, 24 or even 36-month contract before they'll lift a finger. There are a few reasons for that, and none of them are really about you.
- It guarantees their revenue. A long contract smooths out their books whether or not you're happy with the service.
- It props up upfront costs. Some providers subsidise hardware or onboarding and claw it back over years of tie-in.
- It makes leaving painful. Once you're locked in, they don't have to keep earning your business every month.
The result is a familiar trap: the service quietly slips, response times drift, and you're stuck paying until an exit date that's months away. We think that's the wrong way round — you should stay because the support is good, not because you can't get out.
How It Works
Our rolling monthly plan, step by step
Our business IT support is a simple per-computer subscription from £24.38 per month, per computer, billed monthly. Here's how it runs:
- Book a call. We have a short, no-pressure chat about your setup — how many PCs, whether you run servers, what systems you rely on, and where the pain is.
- We size it per computer. Your monthly cost is worked out on the number of machines we look after, plus Microsoft 365 from £4.85 per user per month if you need it. No mystery bundles.
- We onboard and start supporting. We take on your day-to-day IT — Microsoft 365, servers, networks, email, security and backups. Most issues are fixed within minutes remotely (with your permission, phone first), or on-site across Bournemouth, Poole, Christchurch and Dorset when hands-on is needed.
- You pay month to month. It's a rolling monthly plan. No long tie-in, no exit fees, cancel anytime. Add or remove computers as your team changes.
We are not VAT registered, so the price you see is the price you pay. Office hours are Monday to Friday, 9am to 5pm. If Sage 50 won’t reach its shared data at all, see Sage 50 multi-user fixes; payroll users, see Basic PAYE Tools database errors.
The Honest Trade
What you give up — and what you don't
Let's be straight about the trade. Because there's no long contract, we don't dangle deeply discounted hardware or loss-leader offers that only make sense over a three-year lock-in. What you get instead is far more valuable:
- Freedom to leave. If we ever stop earning it, you can walk with a month's notice. That keeps us honest and keeps our service sharp.
- No nasty surprises. No hidden termination clauses, no auto-renewing multi-year rollovers, no exit invoice.
- A provider that has to be good. Every month is effectively a fresh vote of confidence. We've traded since 1995 and hold a 4.9 rating on Google precisely because clients choose to stay.
The honest bit: most clients don't leave — but that's their choice, not a clause in a contract.
Ad-Hoc Option
Not ready for a plan? Pay as you go
Some businesses just want a reliable local number to call when something breaks — not a monthly plan at all. That's fine. We also offer pay-as-you-go, ad-hoc support: we help with the problem in front of you, and that's it. No commitment, no minimum.
It's a good way to try us out. Plenty of businesses start with a one-off job — a server that won't behave, an email or network problem, a security scare — see how quickly and clearly we work, and move onto a rolling monthly plan later when they want proactive, fully managed cover with backups and security handled for them. There's no pressure either way — you choose the level that suits you, and you can change it as your business grows.
Windows and Android are our specialism, and we fully support Microsoft 365, servers, networks, email, security and backups for Dorset businesses. (We're not an Apple/Mac shop.)
// RELATED
- Our business IT support plans — what's included on the rolling monthly plan.
- Pricing — the real, per-computer numbers, no VAT.
- How we price — why we bill per computer and what drives the cost.
- Managed IT support — fully managed, proactive cover for your business.
- Switching IT provider — how we make leaving your current provider painless.
FAMILY-RUN SINCE 1995 · ★ 4.9 ON GOOGLE · 200+ COMPUTERS UNDER OUR CARE · NO FIX, NO FEE · SAME-DAY REMOTE SUPPORT
// GOOD QUESTIONS
Frequently asked
Is the no-contract IT support genuinely no-contract?
Yes. Our business IT support is a rolling monthly plan — cancel anytime with a month's notice, no long tie-in and no exit fees. You stay because the service is good, not because you're locked in.
How much does it cost with no contract?
Business IT support starts from £24.38 per month per computer, with Microsoft 365 from £4.85 per user per month if you need it. We're not VAT registered, so that's the price you actually pay.
Can I just pay for one-off help instead of a plan?
Yes. We offer pay-as-you-go, ad-hoc support for businesses that aren't ready for a monthly plan. Fix the problem, pay for the work, no commitment. Many businesses start this way and move to a plan later.
What if I want to leave?
You give a month's notice and that's it — no termination penalty, no clawback invoice. We'll also help hand things over cleanly. If you're leaving another provider to join us, see our switching page for how we make the move painless.
Do you cover my area?
We're based in Bournemouth and support businesses across Poole, Christchurch and the wider Dorset area, plus the New Forest and south-west Hampshire fringe. Most issues are fixed same day, remotely, with on-site visits when hands-on help is needed.
Why do most IT companies insist on long contracts?
Usually to guarantee their revenue, recover subsidised upfront costs, or make leaving difficult. We think you should be free to go if we stop earning your business — so we don't do long tie-ins.
Try us without the tie-in
Same-day, local, and rated 4.9 on Google. Rolling monthly IT support for Bournemouth, Poole, Christchurch and the wider Dorset area — no long contract, cancel anytime. Book a call and see how we work.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM