Business IT · Dorset
Your outsourced IT department, for a fraction of a hire
Everything an in-house IT team does — a helpdesk to call, proactive monitoring, security, backups, Microsoft 365 and honest strategy — delivered by one Dorset family firm for less than the cost of a single hire. We help local businesses the same day, remotely within minutes or on-site when hands-on is needed. Rated 4.9 on Google.
- ● Same-day local response
- ● Windows & Microsoft 365 specialists
- ● No lock-in contract
What You Get
An entire IT department on one monthly plan
Hiring your first IT person is a big, expensive commitment — and one person can’t be an expert in helpdesk, security, networks, Microsoft 365 and strategy, let alone cover holidays and sick days. An outsourced IT department gives you the whole function instead of a single pair of hands, all on one predictable per-PC plan from £24.38/month per computer.
Here’s everything that’s covered:
- A helpdesk to call — a real, friendly team on the end of the phone, fixing most issues remotely within minutes during opening hours (Mon–Fri 9–5).
- Proactive monitoring & maintenance — we watch disk space, security status and failed updates, and catch small problems before they cost you a day.
- Security & backups — antivirus, web protection, patching and verified backups, kept current and actually checked.
- Microsoft 365 & email management — accounts, mailboxes, licensing and day-to-day admin looked after for you.
- A virtual IT manager — honest strategy and advice on what to spend, what to skip and what’s coming next.
- Projects & procurement — new servers, network upgrades and hardware sourced and set up properly.
- New-starter & leaver setups — accounts, devices and access created on day one and closed down cleanly when someone leaves.
The Maths
Cheaper than one in-house hire — and it never takes a holiday
A single in-house IT technician in Dorset costs a great deal more than salary alone once you add National Insurance, pension, holiday cover, training, kit and recruitment. For a 5–50-person business, that one hire is often more expensive than outsourcing the whole department — and you’re still relying on one person who can’t know everything.
With an outsourced IT department you get:
- A predictable per-PC cost — you pay from £24.38/month per computer, so the bill scales cleanly as you grow. Microsoft 365 is from £4.85/user/month.
- A whole team’s worth of skills — helpdesk, security, networks and strategy, not one generalist stretched thin.
- No gaps — no single point of failure when your IT person is off sick or on annual leave.
- No lock-in — support is rolling monthly and cancel-anytime. You stay because it works, not because you’re tied in.
Want the exact figures for your setup? See exactly how we price or ask for a quote.
Getting Started
How we become your IT department
Switching to an outsourced IT department is simpler than most owners fear. Here’s the step-by-step:
- A friendly, no-pressure call. We learn how your business runs, what you rely on and where the pain is — in plain English, no jargon.
- A quick review of your setup. We look at your computers, servers, network, Microsoft 365 and security, and flag anything urgent.
- A clear plan and quote. You get a simple per-PC price and a short list of what we’d put right first — no obligation.
- A smooth handover. We take over monitoring, security, backups and your helpdesk with minimal disruption — even from an existing provider.
- Day-to-day support begins. From then on you have one number to call, the same familiar faces every time, and proactive care running quietly in the background.
Already have an IT provider? Switching is straightforward — we handle the transfer for you.
Who It's For
Built for 5–50-user Dorset businesses
This is the right fit if you’re a small business in Bournemouth, Poole, Christchurch or the wider Dorset area with no dedicated IT person — or one who’s badly overstretched. You know the signs:
- Staff lose time to niggling computer and email problems no one has time to fix properly.
- Nobody’s truly sure the backups work or the security is up to date.
- New starters and leavers are set up in a rush, or not shut down cleanly.
- There’s no one giving honest, jargon-free advice on what to spend and what to ignore.
We’re Windows and Microsoft 365 specialists, so if your business runs on Windows and Android you’re exactly who we look after. We’re honest about fit too: if you’re mainly an Apple/Mac shop, we’ll say so rather than pretend. For the fully-managed detail, see managed IT support, or explore our business IT support plans.
// RELATED
- Managed IT support — the proactive, looked-after-for-you detail behind the department.
- Business IT consultancy — your virtual IT manager for strategy and honest advice.
- Business IT support plans — see what’s covered on each per-PC plan.
- How we price — simple, transparent per-computer pricing with no surprises.
FAMILY-RUN SINCE 1995 · ★ 4.9 ON GOOGLE · 200+ COMPUTERS UNDER OUR CARE · NO FIX, NO FEE · SAME-DAY REMOTE SUPPORT
// GOOD QUESTIONS
Frequently asked
What exactly is an outsourced IT department?
It’s the whole IT function — helpdesk, monitoring, security, backups, Microsoft 365 management, strategy and projects — delivered by one external team instead of hiring in-house. You get a team’s worth of skills on a single predictable monthly plan, rather than one person trying to cover everything.
Is it really cheaper than hiring someone?
For most 5–50-person businesses, yes. Once you add National Insurance, pension, holiday cover, training and recruitment to an IT salary, outsourcing the whole department usually costs less — and you get a full range of skills with no single point of failure. Our support starts from £24.38/month per computer.
Do we get a real person to call, or just tickets?
A real, friendly team. You call one number and speak to the same familiar faces who know your setup. Most issues are fixed remotely within minutes during opening hours (Mon–Fri 9am–5pm), and we come on-site across Dorset when hands-on help is needed.
Are we locked into a long contract?
No. Support is rolling monthly and cancel-anytime with no long lock-in — that’s genuinely true. You stay because it’s working, not because you’re tied in. Pricing is per computer, so it scales cleanly as your team grows.
Can you take over from our current IT provider?
Yes, and we handle the transfer for you. We take over monitoring, security, backups and your helpdesk with minimal disruption, and flag anything urgent during the handover. See our switching guide for how it works.
Do you support Apple Macs?
No — we’re Windows and Android specialists and would rather be genuinely excellent at those than spread thin. If your business runs mainly on Windows and Microsoft 365, you’re exactly who we look after; if you’re mostly Apple, we’ll honestly say we’re not the right fit.
Give your business a proper IT department — without the payroll
One Dorset family firm running your helpdesk, security, backups and Microsoft 365 on a predictable per-PC plan — same-day, local, and rated 4.9 on Google. Tell us your setup and we’ll give you a clear, no-pressure quote.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM