// NO JARGON
Tech in plain English
Technology shouldn’t need a dictionary. Here are the things people ask us about most, explained simply — no jargon, just what it means and why it matters for you.
- ● No jargon
- ● Written for you
- ● Just ask
We’re famous for being patient and jargon-free. Here are the things we’re asked about most — in everyday language.
Backups
A backup is simply a spare copy of your files and photos, kept somewhere safe, so you can get them back if your device is lost, broken or attacked. How we handle backups →
Online security
Good security is mostly a few sensible habits — strong passwords, a second login step, and keeping things updated — plus protection working quietly in the background. How we keep you safe →
Microsoft 365
Microsoft 365 is the modern version of Office — your email (Outlook), Word, Excel, Teams and online storage (OneDrive), all kept up to date for a monthly fee. Microsoft 365 support →
Remote support
Remote support means we securely connect to your computer over the internet (only when you let us) to fix things — usually in minutes, with no-one needing to visit. How remote support works →
Monthly IT support
Instead of paying every time something breaks, you pay one small monthly fee and we look after everything — fixing problems and preventing them. What’s included →
The cloud
“The cloud” just means storing your files and email on secure internet servers instead of only on your device — so you can reach them anywhere and they’re safer if your device fails. Moving to the cloud →
Still unsure about a word?
Our A–Z jargon buster explains the rest — or just ask us. We never talk down to anyone.
Prefer a real person to explain?
We’re patient, friendly and jargon-free — ask us anything, no question is too small.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM