// PREVENTATIVE MAINTENANCE
Preventative maintenance & 6-weekly service
Stop problems before they start. Every monthly plan includes a full computer service every six weeks — a proper tune-up, software and driver updates, security checks and a verified backup — quietly keeping your tech fast, safe and reliable.
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Rated 4.9 on GoogleEvery 6 weeks · Included in your planHow we help
- 1995a family business since
- 6 weeksbetween full services on every plan
- £0call-out fee for remote help
- 4.9★average rating on Google
/01 — FOR YOU
Like a regular service for your car — but for your computers
Computers rarely fail out of nowhere. They slow down, fall behind on updates, fill with clutter and quietly drift out of date — until something breaks at the worst possible moment.
Our preventative maintenance fixes that before it happens. Every six weeks we give your computers a full service — a performance tune-up, all your software and drivers updated, security checked and your backups verified — so problems are caught and cleared before you ever notice them. It’s included in every monthly plan, done remotely, with nothing for you to do.
- Full service every 6 weeks
- Performance tune-up & clean-up
- Windows & software updates
- Device driver updates
- Antivirus & security checks
- Backup checked & verified
- Optional text reminder when a backup’s due
- Disk health & error checks
- Done remotely — no fuss
/02 — WHAT EVERY SERVICE INCLUDES
A proper service, every six weeks
Faster & cleaner
We keep your machine running like new with a regular tune-up and clean-up.
- Performance tune-up
- Clutter & temp-file clean-up
- Start-up & speed optimisation
- Disk health & error checks
Updated & protected
We keep everything current and safe — and make sure your data is recoverable.
- Windows & software updates
- Device driver updates
- Antivirus & security checks
- Backups checked & verified
- Optional text reminders for backups
/03 — HOW IT WORKS
How preventative maintenance works
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01
You join a plan
Pick a home or business monthly plan — preventative maintenance is built in.
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02
We call, then service every 6 weeks
Before each service we phone to check you’re ready, then remotely tune up, update, secure and check the backups on your computers.
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03
You enjoy reliable tech
Problems are prevented before they start — nothing for you to remember or do.
What customers say
Rated 4.9 on Google
★★★★★
“Always delighted with the support given by David, Steve and Becky. I couldn’t ask for any more.”
★★★★★
“Efficient and helpful people.”
// FREE WITH EVERY PLAN · UPDATES ITSELF
365 PC Manager, on your PC
Our own free Windows app — digitally signed in our name — shows your PC’s health in plain English: drive condition, memory, protection, backup, Windows updates, risky programs and network settings, and an honest verdict. Anyone can use it, and we think every Windows PC should have it. On a plan it does more: it keeps your computer up to date and secure.
At every service we run a real broadband speed test from your machine and keep it with your record. Next visit, we can see whether your line has quietly got worse. No other local IT firm we can find will even show you your broadband speed — let alone track it visit to visit.
On a plan, every six-weekly service updates every program on the computer, not just Windows and Office — an out-of-date program is the back door criminals now hunt for with AI — checks your network’s safety, and ends with a written Service Report: what we did, how the machine scored, and anything worth planning. It is emailed to you, saved in your portal and left on your Desktop. And we keep an eye on the machines we look after between visits, so problems get caught before they bite. We can’t find another IT support company in Dorset that gives its customers an app of its own.
- Free forever, no sign-up, uninstall any time
- Every program kept up to date, not just Windows
- Your network’s safety checked at every service
- Broadband speed measured at every visit
- Every written Service Report in one place
- Your next visit — move or cancel it yourself
- Optional: let us run safe maintenance remotely
- No fake errors, no scare tactics, ever
// GOOD QUESTIONS
Frequently asked
What is preventative maintenance?
It’s regular, proactive care for your computers — servicing, tune-ups, software and driver updates, security and backup checks done on a schedule, so problems are prevented rather than fixed after they cause trouble.
How often do you service my computer?
Every six weeks. Each full service includes a performance tune-up, software and driver updates, security checks and a backup check — all included in your monthly plan.
Do I need to do anything?
No — it’s done remotely in the background. We keep your computers fast, updated, secure and backed up so you don’t have to think about it.
Does it cover home and business?
Yes — preventative maintenance is part of every home and business monthly plan, scaled to the number of devices and users you have.
Why not just fix things when they break?
Because that’s slower, more stressful and usually more expensive. Catching a failing drive, a missed update or a stalled backup early prevents data loss and costly emergencies.
Do you connect without telling me?
No — before each six-weekly remote service we phone you first to say we’re ready and check you’re ready. We never connect out of the blue, and the whole service is done remotely with nothing for you to do.
Will I deal with the same people each time?
Yes — because we’re a family team, you get to know us and we get to know you. We remember how you like your computer set up, which makes each six-weekly service quicker, easier and more personal.
Let’s sort your IT
Join the Dorset homes and businesses who never worry about technology. Pick a plan or say hello.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM