Home Support
For homes and families
£18.25
a month per computer
- Friendly remote support
- A full service every 6 weeks
- Security & backup checks
- Wi-Fi, printer & email help
Simple, honest pricing
We publish our prices, so there’s no “request a quote” and no sales call. Rolling monthly plans with no long contracts and no hidden fees, plus one-off help when you need it.
★ Rated 4.9 on GoogleFamily-run since 1995Cancel anytime
Home + Microsoft 365
Home Support with Microsoft 365 at £4.85 a user
£23.10
a month per computer
- Everything in Home Support
- Microsoft 365: Outlook and the Office apps
Business
For sole traders and small businesses
from£24.38
a month per computer
- Remote fixes included
- Ongoing maintenance
- Cybersecurity & backups managed
- On-site help in Dorset
- With Microsoft 365: Business Care from £37
One-off help
A repair or a project, with no subscription
Quoted first
priced and agreed before any work starts
- No-fix-no-fee repairs
- 12-month repair warranty
- Never a surprise bill
Not sure which fits? Try the 30-second Plan Finder, see how monthly support works, or call 01202 775566.
// COMPARE PLANS
What’s included, at a glance
| Feature | Home Support | Home + Microsoft 365 | Business |
|---|---|---|---|
| Friendly remote support | ✓ | ✓ | ✓ |
| Full service every 6 weeks | ✓ | ✓ | Ongoing |
| Security & backup checks | ✓ | ✓ | ✓ |
| Wi-Fi, printer & email help | ✓ | ✓ | ✓ |
| Microsoft 365 (Outlook & Office apps) | – | ✓ | ✓ |
| Priced per computer | ✓ | ✓ | ✓ |
| Cybersecurity & backups managed | Advice | Advice | ✓ |
| On-site help (Dorset) | On request | On request | ✓ |
| From | £18.25/mo per computer | £23.10/mo per computer | from £24.38/mo per computer |
| Home plans | Home plans | Business plans |
Full response targets are set out in our Service Level Agreement. Not sure which fits? Try the Plan Finder.
// NO SURPRISES
What’s included vs charged separately
Included in your plan
- Friendly remote support
- Regular maintenance & health checks
- Security & backup setup and monitoring
- Microsoft 365 support (on relevant plans)
- Honest, jargon-free advice whenever you need it
- No call-out fee for remote help
- Your own 365 dashboard: backups, health and your next visit on one screen (try it free; demos for homes and businesses)
Quoted separately (so there are no surprises)
- New hardware & software licences
- Large one-off projects & migrations
- On-site visits outside your plan
- Third-party or specialist supplier costs
We always agree any extra cost with you up front — never a surprise bill.
Looking after a website too? Those prices are published as well — website care from £125/month, rebuilds £2,450 fixed.
More: why choose us · switching is easy · our Service Level Agreement