// FOR SMALL BUSINESS

Small business IT support

Monthly IT support for small businesses that need professional help without employing an in-house IT person — Microsoft 365, security, backups, staff support and more.

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Rated 4.9 on GoogleMicrosoft 365 managed · From £24.38/mo per computer

How we help

Staff supportHelp for your whole team, on every device they use.
Microsoft 365Full administration of Outlook, Teams, OneDrive and SharePoint.
CybersecurityMonitoring, patching and protection built in.
BackupsDaily, verified backups so your data is always safe.
  • 1995a family business since
  • 6 weeksbetween full services on every plan
  • £0call-out fee for remote help
  • 4.9average rating on Google

/01 — FOR YOU

Your outsourced IT department

Small businesses depend on technology every day, but most can’t justify full-time IT staff. That’s exactly the gap we fill.

We manage Microsoft 365, security, backups and staff devices — with priority support and a real techie who knows your setup. Not sure which Microsoft 365 plan your team needs? Our Microsoft 365 plan picker compares Business Basic, Standard and Premium in plain English.

Taking someone on? Our new employee laptop setup guide covers getting a starter’s machine ready securely.

  • Support for every user
  • Microsoft 365 management
  • Cybersecurity & patching
  • Daily verified backups
  • New starter onboarding
  • Leaver account checks
  • Printer & network support
  • Technology planning

/02 — WHAT WE MANAGE

Everything an IT department would

Your team & devices

Every user supported on every device, with new starters onboarded and leavers handled securely.

  • Support for every user
  • New-starter onboarding
  • Secure leaver checks
  • Remote & on-site help

Your systems & data

Microsoft 365, security and backups fully managed, monitored and planned around your business.

  • Microsoft 365 management
  • Cybersecurity & patching
  • Daily verified backups
  • Technology planning

/03 — HOW IT WORKS

Your IT, handled in three steps

  1. 01

    We review

    We map your setup, users and where the risks are.

  2. 02

    We manage

    We take over Microsoft 365, security, backups and support.

  3. 03

    We plan ahead

    Regular check-ins and technology planning as you grow.

What customers say

Rated 4.9 on Google

★★★★★

“I have benefited from the help of the guys at 365 for most of twenty years. They have helped me on so many occasions I can not remember! Their monthly remote checks… 365 offer a fully inclusive service. Thank you.”
David Hagner · Google review

★★★★★

“These guys at 365 have been keeping me going for over 14 years. No need to search for someone new as they must be number one. Always sorted any problems I’ve had and very quickly. First class”
Mark Lemon · Google review

Read all reviews on Google →Leave us a review →

// FREE WITH EVERY PLAN · UPDATES ITSELF

365 PC Manager, on your PC

Our own free Windows app — digitally signed in our name — shows your PC’s health in plain English: drive condition, memory, protection, backup, Windows updates, risky programs and network settings, and an honest verdict. Anyone can use it, and we think every Windows PC should have it. On a plan it does more: it keeps your computer up to date and secure.

At every service we run a real broadband speed test from your machine and keep it with your record. Next visit, we can see whether your line has quietly got worse. No other local IT firm we can find will even show you your broadband speed — let alone track it visit to visit.

On a plan, every six-weekly service updates every program on the computer, not just Windows and Office — an out-of-date program is the back door criminals now hunt for with AI — checks your network’s safety, and ends with a written Service Report: what we did, how the machine scored, and anything worth planning. It is emailed to you, saved in your portal and left on your Desktop. And we keep an eye on the machines we look after between visits, so problems get caught before they bite. We can’t find another IT support company in Dorset that gives its customers an app of its own.

365 PC Manager on a laptop: the new menu, the health score and what to do next
  • Free forever, no sign-up, uninstall any time
  • Every program kept up to date, not just Windows
  • Your network’s safety checked at every service
  • Broadband speed measured at every visit
  • Every written Service Report in one place
  • Your next visit — move or cancel it yourself
  • Optional: let us run safe maintenance remotely
  • No fake errors, no scare tactics, ever

// ADD TO YOUR PLAN

Software we supply and look after

We buy it, set it up for you and look after it — you deal with us, not a call centre.

Microsoft 365 Business Standard

Everything in Basic, plus the full Office apps — Word, Excel, Outlook and PowerPoint — installed on your computers.

£12.50per person a month, with one of our support plans

Comes with Business Care: £37 a person, with our support included

Get Business Care

Acronis computer backup

Backs up the whole computer to the cloud, so a single file or the entire machine can be restored. Need more than 100 GB? We’ll quote.

£12.00per computer a month, 100 GB included

Get this set up

Keeper Business password manager

A password vault for each member of staff, shared folders for team logins, and one place to remove access the day someone leaves.

£3.50per person a month

Get this set up

Microsoft Defender for Business

Microsoft’s business antivirus and threat protection for your PCs, Macs, phones and tablets. Already included in Business Premium.

£2.75per person a month, with one of our support plans

Add to your support plan

Malwarebytes for business (ThreatDown)

The business edition of Malwarebytes: real-time protection on every computer, run from one central console and watched by us.

£4.50per computer a month

Get this set up

Proofpoint email filtering

Checks incoming email for spam, phishing and viruses before it reaches anyone’s inbox.

£2.75per person a month

Get this set up

Prices are per month. We’re not VAT registered, so there’s no VAT to add. Microsoft 365 licences come with our support plans. The support is month to month. The Microsoft 365 licences run for Microsoft’s 12-month year: if you leave in that year, the licences are charged to its end.

// GOOD QUESTIONS

Frequently asked

Do we need our own IT person?

No — we act as your outsourced IT department, covering everything a small in-house team would, for a predictable monthly cost.

How many users can you support?

From a couple of people to a busy team — plans scale with your business.

Do you offer on-site support?

Yes, alongside fast remote help we provide on-site visits across Bournemouth, Poole and Dorset.

Our shared files live on an old PC in the corner — is that OK?

It works until it doesn’t — see our honest guide to using a desktop PC as an office server, including when it’s fine and when it’s a risk.

Our shared folders stopped working after a Windows update — why?

Recent Windows 11 updates tightened network-sharing security and broke many small-office setups. Our guide to shared folders after the 24H2 update explains the safe fixes — or we’ll sort it remotely.

Let’s sort your IT

Join the Dorset homes and businesses who never worry about technology. Pick a plan or say hello.

01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM