// SUPPORT PORTAL

Get help, fast

Need a hand? Raise a support ticket, start a secure remote session or call us — whatever suits you. Subscribers always jump the queue.

  • ● Raise a ticket
  • ● Remote support
  • ● Subscribers jump the queue

// RAISE A TICKET

Log a support ticket

// GOES STRAIGHT TO OUR FAMILY TEAM · WE REPLY WITHIN ONE WORKING DAY (MON–FRI)

How it works

Raise a ticket above and it goes straight to our team. We’ll acknowledge it and get back to you within one working day — usually much sooner. Subscribers on a monthly plan always jump the queue for priority support.

Need it fixed right now?

For anything urgent, start a remote support session or call us on 01202 775566. For hardware collection, see book a collection. Common questions are answered on our FAQ page.

Want priority support as standard?

Join a monthly plan and your tickets always jump the queue.

01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM