// EVERYDAY AI
Using AI safely
AI tools like Copilot, ChatGPT, Gemini and Claude can save you hours — if you use them wisely. Here’s a friendly, plain-English guide to getting real value from AI without putting your data or yourself at risk.
- ● Plain English
- ● Stay safe
- ● Home & business
What everyday AI can (and can’t) do
Tools like Microsoft Copilot, ChatGPT, Google Gemini and Claude are brilliant at drafting emails, summarising long documents, explaining things simply and sparking ideas. They are not always right, though — they can sound confident while being completely wrong (this is called a “hallucination”), so always sanity-check anything important.
The golden rules for staying safe
- Never paste private or sensitive information — passwords, bank details, customer data or anything confidential — into a public AI tool.
- Check before you trust — treat AI answers as a helpful first draft, not gospel, especially for money, health, legal or technical decisions.
- Watch for AI-powered scams — criminals use AI to write convincing phishing emails and even clone voices. Stay sceptical of urgent or unexpected requests.
- Use the business-grade versions — Microsoft 365 Copilot keeps your data inside your secure tenancy, unlike free public tools.
“Should I use AI for this?”
- Great for: drafting and rewording, summarising, explaining jargon, brainstorming and first drafts.
- Be careful with: anything factual you can’t verify, or that affects money or safety.
- Avoid: pasting in anything private, confidential or regulated.
We’ll help you use it well
We help homes and businesses adopt AI confidently and safely — see our AI training & adoption service, or our custom agentic AI systems that automate real business tasks.
// GOOD QUESTIONS
Frequently asked
Is ChatGPT safe to use?
Yes for everyday drafting and learning — as long as you never paste in private, confidential or sensitive information and you check important answers. For business data, use a business-grade tool like Microsoft 365 Copilot.
What is an AI “hallucination”?
It’s when an AI gives a confident answer that’s actually wrong or made up. Always verify anything that matters before relying on it.
Can AI be used to scam me?
Yes — criminals use AI to write convincing scam emails and even imitate voices, so be extra wary of urgent or unexpected requests. Our Spot the Scam quiz helps you practise spotting them.
Can you train our team to use AI safely?
Absolutely — that’s exactly what our AI training service does, tailored to how your team works.
Want to use AI with confidence?
We’ll show you and your team how to get real value from AI, safely.
01202 775566 · help@365techies.co.uk · MON–FRI 9AM–5PM