Windows 10 ESU free enrolment help (and the missing ‘Enrol now’ button, fixed)

No — you can still enrol right up until consumer ESU ends in October 2026, and because updates are cumulative, a machine enrolled late still catches up on what it missed. The free routes (backing up settings with a Microsoft account, or 1,000 Microsoft Rewards points) and the one-off paid route all remain open. If the ‘Enrol now’ button hasn’t appeared on your PC, that’s a known niggle — this page walks through the fixes, and we can do it with you remotely.

The most common reasons are: your PC isn’t on Windows 10 version 22H2; you haven’t installed the latest cumulative updates (the enrolment wizard needs the August 2025 update, KB5063709, or a later one); you’re signed in with a local account rather than a Microsoft account; or Microsoft’s gradual rollout simply hasn’t reached your machine yet. Install all pending updates, restart, make sure you’re on 22H2 and signed in with an administrator Microsoft account, then check Windows Update again. If it still won’t appear, we can enrol you remotely.

Yes, there are two free routes for home users. You can enrol at no cost by signing in with a Microsoft account and syncing your settings with Windows Backup, or by redeeming 1,000 Microsoft Rewards points. There’s also a paid option — a one-off $30 charge (roughly £23 in the UK) that covers up to 10 PCs on the same Microsoft account — if you’d rather not use an account sync or points.

For home users, consumer ESU extends security updates for Windows 10 22H2 until 12 October 2027. It’s a bridge, not a permanent fix — it gives you time to plan a move to Windows 11 or a new PC. It provides security patches only, not new features or general technical support.

Yes — consumer ESU enrolment is tied to a Microsoft account for all three routes, including the paid one, and you need to be signed in as an administrator. If you currently sign in to Windows with a local account, that’s often exactly why the ‘Enrol now’ button is missing. We can set up or sign in with a Microsoft account for you as part of the enrolment if you’re not sure how.

If your PC meets Windows 11’s requirements, upgrading is usually the better long-term choice because it’s fully supported with no time limit. ESU makes most sense when your PC can’t run Windows 11 and you want to stay protected while you plan a replacement. We’ll check your machine and advise honestly — see our Windows 11 upgrade service or use the repair or replace advisor.

Yes. We’ll do it remotely, usually in minutes — getting your PC up to date on 22H2, sorting the Microsoft account, enrolling you in ESU and confirming the security updates are coming through. We phone first, you watch the session, and it ends when it’s done. We cover Poole, Bournemouth and the whole of Dorset, and it’s no-fix-no-fee.